Specialist (Sales)

ENGINEERINGUK; Mestre; In loco; EUR 30.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock programs

Discretionary bonuses

Relocation assistance

Medical and dental coverage

Education reimbursement

Descrizione del lavoro

Apple Retail in-store roles focus on delivering excellent service by understanding customer needs and presenting products and services to help customers buy confidently.

You will stay informed on Apple products, services, and purchase options, support peers with knowledge, maintain accuracy, and contribute to an inclusive, team‑oriented store environment.

Competenze

• Availability to work a schedule including nights, weekends, and public holidays in the retail store.
• Proficient in the local language, both written and spoken (sign language supported).

Mansioni

• Deliver excellent service by understanding customer needs and presenting products and services.
• Stay up to date on Apple products, services, purchase options, and Product Zone sales processes.
• Support peers by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities.
• Maintain accuracy and follow guidance.
• Perform other tasks as needed, including providing customer service and support in other areas of the store.
• Contribute to an inclusive environment by respecting differences and learning from others.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Conoscenze

Product knowledge

Personalized solutions

Multi-tasking

Team oriented

Curious learner

Third-party products

Descrizione del lavoro

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Description

• Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
• Understand and proactively stay up to date on Apple's products, services, purchase options, and Product Zone sales processes.
• Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities.
• Maintain accuracy and follow guidance.
• Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Preferred Qualifications

• Demonstrate knowledge of Apple products and services.
• Personalize solutions based on customer needs, and effectively communicate them.
• Work in a fast-paced environment, often supporting multiple customers at the same time.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be curious and open to learning from others and helping each other grow.
• Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.

Minimum Qualifications

• You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• You should also be proficient in the local language, both written and spoken (sign language supported).

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This range provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between ₠29,600 and ₠39,400 and reflects a full-time equivalent. Your base pay will depend on contractual hours, skills, qualifications, experience, location, and any relevant collective bargaining agreement provisions.

Apple employees are eligible to participate in the Apple Inc. discretionary stock programs. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Learn more about Apple Benefits.

For information about pay and roles, select a store and view pay information.

Note: Apple benefit, compensation and discretionary stock programs are subject to eligibility requirements and other terms of the applicable plan or program.