SPA Manager (m/f/d)

SAN SONNEA; Luson; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Staff accommodation

Meals provided

Training opportunities

Discounts on Spa treatments and stays

Job summary

SAN SONNEA is seeking a Spa Manager to lead our SPA & Wellness department, delivering exceptional 5-star experiences in a luxury Dolomites setting. You will shape the holistic wellness concept with Alpine inspiration, lead and develop the team, and ensure top-quality service, hygiene, and safety.

You will work closely with General Management and other departments to maintain profitability and guest satisfaction, with staff housing and meals provided as part of our offering.

Qualifications

• Several years of leadership in the SPA & Wellness industry, ideally as a SPA Manager or Assistant SPA Manager.
• Passion for well-being, health, and holistic wellness.
• A strong leadership personality with empathy, excellent organizational skills, and outstanding interpersonal abilities.
• Strong quality awareness and a genuine understanding of luxury 5-star service.
• Entrepreneurial mindset with budgeting, inventory management, and cost control.
• Structured, independent, and solution-oriented working style.
• Strong communication skills and a passion for developing and motivating teams.
• Excellent command of English; German or Italian is an advantage.

Responsibilities

• Overall responsibility for the SPA & Wellness department, including operations, quality, profitability, and team leadership.
• Strategic development of our holistic SPA and wellness concept with Alpine inspiration.
• Ensuring exceptional, personalized 5-star guest experience through a strong presence, individual attention and the highest service standards.
• Overseeing daily spa operations, including appointment scheduling, treatment coordination, and SPA reception.
• Leading, developing, and motivating the SPA team while fostering a respectful and inspiring team culture.
• Ensuring the highest standards of hygiene, quality, and safety.
• Responsibility for inventory management, purchasing, budget planning, and cost control.
• Close collaboration with the General Management as well as the Front Office, Housekeeping, and F&B departments.

Skills

Leadership in SPA/Welness

Empathy

5-Star service

Budgeting & cost control

Team development & motivation

English fluency

German or Italian (advantage)

Job description

To lead our SPA & Wellness department, we are looking for an empathetic, inspiring, and quality-driven SPA Manager (m/f/d) who, together with the team, creates exceptional wellness experiences and brings our holistic wellness philosophy to life.

YOUR TASKS:

• Overall responsibility for the SPA & Wellness department, including operations, quality, profitability, and team leadership
• Strategic development of our holistic SPA and wellness concept with Alpine inspiration
• Ensuring exceptional, personalized 5-star guest experience through a strong presence, individual attention and the highest service standards
• Overseeing daily spa operations, including appointment scheduling, treatment coordination, and SPA reception
• Leading, developing, and motivating the SPA team while fostering a respectful and inspiring team culture
• Ensuring the highest standards of hygiene, quality, and safety
• Responsibility for inventory management, purchasing, budget planning, and cost control
• Close collaboration with the General Management as well as the Front Office, Housekeeping, and F&B departments

YOUR PROFILE:

• Several years of leadership experience in the SPA & Wellness industry, ideally as a SPA Manager or Assistant SPA Manager
• Passion for well-being, health, and holistic wellness
• A strong leadership personality with empathy, excellent organizational skills, and outstanding interpersonal abilities
• Strong quality awareness and a genuine understanding of luxury 5-star service
• Entrepreneurial mindset with experience in budgeting, inventory management, and cost control
• Structured, independent, and solution-oriented working style
• Strong communication skills and a passion for developing and motivating teams
• Excellent command of English; German or Italian is an advantage

WHAT WE OFFER:

• The opportunity to actively shape the wellness philosophy and SPA experience from the very beginning in one of the most exclusive luxury lodges in the Dolomites
• Full-time position with long-term career prospects
• Training opportunities and individual professional development
• Attractive salary including additional benefits
• Direct collaboration with the General Management and short decision-making processes
• Staff accommodation in our Staff House
• Meals provided also on days off (breakfast, lunch, and dinner)
• Exclusive discounts on Spa treatments, products, and stays within the SAN SONNEA Collection and partner hotels

If you share our passion for hospitality, we'd love to hear from you.