Shop Manager: Lead a High-Impact Team with Commission

Greggs plc; None; On-site; EUR 37,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10% of profits)

Health and wellbeing app

Holiday entitlement grows with career

Share plans for pension and savings

Pension scheme with 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts

Job summary

Greggs plc is seeking a Shop Manager to lead a frontline team across multiple channels, ensuring fast, friendly service and a brilliant customer experience. You will recruit, train and engage staff, monitor costs, and be hands-on with food preparation and serving customers.

The role rewards strong performance with competitive pay and benefits. As a Shop Manager you will drive standards, oversee stock, and foster an inclusive culture where colleagues feel valued and supported.

Qualifications

• Experience as supervisor or line manager in retail.
• Proven track record of delivering excellent customer service.
• Experience in a food-on-the-go environment preferred.

Responsibilities

• Lead the team to deliver results and maintain standards.
• Recruit, train, develop and engage colleagues.
• Ensure shop is clean, stocked and welcoming.
• Participate in food preparation and serving customers.
• Monitor wage and waste controls and customer service standards.

Skills

Team leadership

Customer service

Retail management

Job description

Greggs plc is seeking a Shop Manager to lead a frontline team across multiple channels, ensuring fast, friendly service and a brilliant customer experience. You will recruit, train and engage staff, monitor costs, and be hands-on with food preparation and serving customers.

The role rewards strong performance with competitive pay and benefits. As a Shop Manager you will drive standards, oversee stock, and foster an inclusive culture where colleagues feel valued and supported.