Service Sales Support Specialist - Area Manager

ABB; Dalmine; Hybrid; EUR 32.000 - 40.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Hybrid work options

Wellbeing support for employees and |

Canteen provided

Zusammenfassung

ABB cerca un Service Sales Support Manager per guidare la preparazione di descrizioni tecniche e offerte commerciali, collaborando strettamente con la rete di vendita e i clienti. Il ruolo richiede analisi costi, gestione della redditività e supporto tecnico multisito per i prodotti LV e MV.

È richiesto un background in ingegneria o campo correlato, eccellenti capacità di CRM e fluente italiano e inglese. Lavoro ibrido con quota geografica internazionale e premi legati alla produttività.

Qualifikationen

• Laurea in Ingegneria o titolo equipollente preferito.
• Forte conoscenza di portafogli LV/MV e mercati di elettrotecnica.
• Competenze di vendita, abilitazione strumenti CRM e gestione pipeline.
• Fluente italiano e inglese; altre lingue europee sono un plus.

Aufgaben

• Supportare l’organizzazione di vendita e i clienti nella preparazione di offerte tecniche e commerciali.
• Analizzare esigenze del cliente e offerte concorrenti per massimizzare la redditività.
• Gestire stimazioni, mitigare ostacoli e guidare azioni di miglioramento.
• Assicurare supporto tecnico e commerciale di alto livello in regioni multiple.

Kenntnisse

LV/MV prodotti elettrici

CRM & vendite

Teamwork & strategia

Inglese e italiano fluenti

Ausbildung

Laurea in Ingegneria o campo correlato

Tools

CRM (SAP, Salesforce)

Jobbeschreibung

Noi di ABB aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Avrai la possibilità di assumere un ruolo di leadership, sarai supportato nella tua crescita e sarai orgoglioso dell'impatto che creeremo insieme. Unisciti a noi per contribuire a far funzionare ciò che fa funzionare il mondo.

Questa Posizione Risponde a

Service Sales Support Manager

Your Role And Responsibilities

You will have the opportunity to collaborate in conjunction with the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology. Each day, you will determine costs, prepare final documentation, and serve as a key technical resource in the assigned area. You will also showcase your expertise by performing lost proposal analysis, identifying potential cause, and recommending future actions.

Work Model: .

Role

• Supporting the local Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.
• Preparing / supporting in the preparation of technical/commercial offers based on customer specification requirements, local business/feeder factory indications, and Sales organization directives.
• Analyzing customer needs and competitor offers through information from general market and the Sales organization.
• Overseeing overall profitability for the proposed solution to the sales organization.
• Ensure world-class technical and commercial support for internal and external customers across multiple markets and countries and drive sales growth, monitor business results, and enable countires in your assigned area to successfully sell our Low Voltage and Medium Voltage product portfolio, whilst overseeing estimations, bids, and proposals ensuring alignment with ABB standards, commercial targets, and Operational Results (OR) KPIs.
• Develop and implement the local sales support strategy aligned with ABB Electrification Service (ELSE) global vision; monitor, review, and adjust approach to ensure continuous improvement and market competitiveness.
• Monitor project pipeline, identify sales opportunities, remove blockers, drive enablement initiatives for LV and MV product portfolio in your assigned area.

Qualifications For The Role

• Expertise in LV & MV electrical product portfolios and the electrification/electrical distribution market; or equivalent circuit breakers, switchgear, and retrofit solutions.
• Degree in Engineering or related field is preferred.
• Adept with sales enablement tools, CRM platforms (SAP, Salesforce, or equivalent), and project pipeline management methodologies; experience with multi-country sales coordination and international market dynamics.
• You are passionate about teamworking, strategic thinking, you are captivated by driving sales growth, solving complex customer challenges through innovative sales approaches.
• You are fluent in Italian and English; proficiency in additional European languages (German, French, Spanish) is a plus.
• You demonstrate strong communication, negotiation, and stakeholder management skills.

Compensation Package

As part of our commitment to transparency, we want to share the compensation details for this position:

Applicable CBA: Metalmeccanico

Minimum annual salary: € 36.000,00

Variable Pay: Eligible for Company Productivity Bonus

The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

Benefits As Per Policy

Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families. Welfare plan with a wide range of personalized services, Canteen provided.

More About Us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

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