Service Engineer for Proton Therapy - Rozzano

IBA Proton Therapy; Rozzano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

IBA Proton Therapy is seeking a Field Service Engineer to manage the installation and maintenance of equipment at the Humanitas Proton Therapy Center in Rozzano, Italy. The role requires a technical bachelor's or master’s degree in relevant fields or equivalent experience, along with strong troubleshooting skills. The engineer will work on-site, provide technical support, and ensure reliability and performance of equipment while adhering to strict deadlines and quality standards. Knowledge of both Italian and English is essential.

Competenze

• Good verbal and written communication skills in Italian and English.
• Capable of performing root cause analysis.
• Hands-on approach with a broad technical interest.

Mansioni

• Technical ownership of a site subsystem.
• Maintain and troubleshoot electrical, mechanical, and software issues.
• Prepare and operate equipment for clinical operations.
• Ensure daily reporting and maintenance records.
• Interact with internal and external clients.

Conoscenze

Technical troubleshooting

Customer service orientation

Electrical equipment maintenance

Analytical skills

Team collaboration

Formazione

Bachelor’s or Master’s in Electronics, Mechatronics, Automation or Telecommunications

Technical high school diploma with industrial maintenance experience

Strumenti

IT knowledge for sys admin

Descrizione del lavoro

Mission

As Field Service Engineer Proton Therapy, you play a key role in IBA’s mission to treat cancer patients.

You are responsible for the installation, maintenance and repair of IBA equipment and systems (hardware and software) on IBA or customer sites, in order to deliver within defined timelines a final reliable working product, matching quality, performance and customer satisfaction requirements. You also participate in maintenance and operations of IBA equipment at Humanitas Proton Therapy Center in Rozzano. You are based on site, but open to travel for training and support purposes. You report to the Site Manager and you will be working with a team of 5 people.

Responsibilities

• Technical ownership of a site subsystem according to area competencies
• Maintaining and troubleshooting the equipment dealing with electrical, mechanical, and software matters
• Testing and repairing the equipment/systems according to the technical specifications
• Upgrading and improving the system in collaboration with the R&D department
• Ensuring the highest quality of state‑of‑the‑art technologies/services
• Proposing solutions that improve equipment reliability, stability and operability
• Preparing and setting up of equipment/systems on a daily basis for clinical operations
• Operating the equipment and providing technical support to the medical staff during daily operations
• Ensuring daily reports of activities, maintenance execution and incidents in the appropriate IT tools
• Maintaining adequate records as defined by the specific facility
• Direct contact with internal and external clients
• Maintaining the third parties equipment (TPS, OIS, various gating systems)

Qualifications

• A technical bachelor’s or master’s degree in the field of electronics, mechatronics, automation, or telecommunications
• As alternative a technical high school diploma with solid experience in an industrial environment in maintenance, installation and troubleshooting activities dealing with electrical equipment and plants
• Good verbal good communication skills in Italian and English
• Good written and reporting skills in Italian and English
• Good analytical and logical reasoning skills for root cause analysis
• A broad technical interest and motivation to perform hands‑on work
• Basic/medium level of IT knowledge to perform first line interventions on sys admin matters

Other Qualities

• Customer‑oriented
• Proactive/hands‑on person
• Able to follow rules and regulations
• Able to deliver on strict deadlines
• Eager to learn new fields, continuously updating your knowledge (Electronics, Software, Hardware, Beam Physics, Medical Application etc.)
• Willing to share your knowledge in your area of expertise
• A team player with strong interpersonal skills
• A flexible person, willing to work in rotating shift work (mainly morning and afternoon shifts but also late afternoon and night shifts to perform activities after the patient’s treatments. Weekend shifts could be scheduled in rotation on the entire team)

Life at IBA

At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance. If you’re ready to embark on a journey where your skills and ideas can truly make an impact, join our dedicated team.