Service engineer

NACOS Marine; Diano d'Alba; On-site; EUR 50,000 - 70,000; Full time

Job summary

NACOS Marine in Italy seeks an experienced service engineer (m/f/d) in automation to join our field service team. You will perform field service on board cruise and merchant vessels, delivering work on time and to quality standards.

Responsibilities include installation, commissioning, troubleshooting, on-site team coordination, and preparing accurate service reports. You will interact with customers and advise on products and solutions.

Qualifications

• Technical qualification in electronics, automation, electrical engineering or related field or equivalent practical experience.

Responsibilities

• Perform field service activities on board cruise and merchant vessels according to the work plan.
• Carry out troubleshooting on equipment families, including testing, fine-tuning and adjustments.
• Perform complex repairs and complete overhauls independently where required.
• Carry out installation and pre-commissioning checks and activities.
• Perform commissioning activities and hand over equipment to the customer or shipyard.
• Lead and coordinate an assigned team during work execution where required.
• Interact professionally with customers throughout the execution of the work.
• Report internal and external progress status on assigned work.
• Prepare accurate service reports on completed work.
• Ensure all work complies with quality, health, safety and environmental guidelines and customer site procedures.
• Advise customers on available products and solutions.

Skills

On-site problem solving

Customer communication

Team coordination

Independent on-site work

Education

Technical qualification in electronics/automation/electrical engineering or related field

Tools

XD DNA systems

Platinum equipment systems

Job description

Company overview nacos marine delivers advanced navigation automation and control systems for vessels worldwide. our integrated solutions help ship owners and operators improve safety, efficiency and sustainability at sea.

role overview we are seeking an experienced service engineer (m/f/d) specialized in automation systems to join our field service team. the role includes delivering field service activities on board cruise and merchant vessels, ensuring work is completed on time, to quality standards and within budget.

key responsibilities

• perform field service activities according to the agreed work plan.


• carry out troubleshooting on equipment families, including testing, fine‑tuning and adjustments.


• perform complex repairs and complete overhauls independently where required.


• carry out installation and pre‑commissioning checks and activities.


• perform commissioning activities and hand over equipment to the customer or shipyard.


• lead and coordinate an assigned team during work execution where required.


• interact professionally with customers throughout the execution of the work.


• report internal and external progress status on assigned work.


• prepare accurate service reports on completed work.


• ensure all work complies with nacos marine quality, health, safety and environmental guidelines and customer site procedures.


• advise customers on available products and solutions.

key requirements

• technical qualification in electronics, automation, electrical engineering or related field, or equivalent practical experience.


• minimum 2 years service or commissioning experience on board cruise and merchant vessels.


• good understanding of marine automation systems and basic naval instrumentation.


• hands‑on experience with xd dna and platinum equipment systems (advantage).


• experience leading service teams or coordinating work on site (advantage).


• experience with classification society or shipyard procedures (advantage).


• ability to work independently on site and make sound technical decisions under pressure.


• strong customer focus with clear and professional written and verbal communication.


• fluent in english (written and spoken); italian is an advantage.


• willingness and ability to travel internationally (approximately 60% of working time).

why choose us

why choose us at nacos marine you will become part of a global organization delivering innovative maritime technology solutions. you will work hands‑on with complex automation systems aboard cruise and merchant vessels, supported by experienced service engineering and project colleagues. we value safety, ownership, collaboration and continuous learning.