Service and Spare Parts Specialist

Tenova; Genova; Hybrid; EUR 29,000 - 35,000; Full time

Benefits offered by this job

Meal vouchers

Supplementary healthcare

Well-being initiatives to support

Job summary

Tenova in Genova, Italy, seeks a Service & Spare Parts Specialist to manage after-sales activities, spare parts supply and upgrades. The role involves coordinating budgets, procurement, and logistics while liaising with clients and internal functions.

The position requires a technical background, knowledge of strip processing or cold rolling is a plus, and fluent English. Hybrid work model offered; salary starts at €32,000 gross annually, depending on experience and skills.

Qualifications

• Technical background required.
• Knowledge of strip processing equipment or cold rolling is a plus.
• Understanding of commercial and logistic principles.
• Fluent in English, written and spoken.
• CRM and/or ERP software knowledge.
• Good interpersonal skills with a self-driven/independent attitude.
• Open mind attitude and willingness to take on new challenges.

Responsibilities

• Lay out and approve spare parts specifications with the Technical Department.
• Implement the operating budget for the order you are responsible for.
• Supervise the order execution programme and coordinate resources to meet timelines and quantities.
• Define procurement modalities with dedicated functions (in-house vs outsourcing; purchases).
• Set objectives with contractual conditions, scope of work and policy for the order.
• Collaborate with other functions to resolve technical aspects.
• Elaborate the Procurement Plan and assess component criticality with Material Management.
• Keep the material requisition list updated and coordinate expediting and logistics.
• Maintain contact with the Client on managerial and contractual aspects; negotiate variations.
• Agree with Procurement on the official Vendor List for the order.
• Issue Purchase Requests for Supply and Tenders; participate in supplier negotiations if required.
• Suggest new components to enhance the plant/product.

Skills

Technical background

Strip processing

Cold rolling

Commercial principles

Logistics principles

English fluent

Interpersonal skills

Independent mindset

Open mind

Tools

CRM software

ERP software

Job description

Job description

Service & Spare Parts Specialist

We are looking for a Service & Spare Parts Specialist to join our Downstream Team to ensure the correct management of after sales activities assisting the customer with spare parts supply and upgrades.

Youwill carry on the following activities

• Lay out the Spare part technical specification and approves it after verification on the part of the Technical Department.
• Implement the operating budget for the order he is responsible for.
• Supervise the preparation of the order execution programme, requests all the resources necessary to implementing the project according to the times and quantities necessary and prepares orders.
• Define, together with the dedicated functions, the different modalities for resource procurement (in-house work / outsourcing; purchase, etc.).
• Determine the objectives in agreement with contractual conditions (costs, timing and quality), the scope of work and the corporate policy for managing the order.
• Cooperate with other functions for issue of Technical Specifications and solving technical aspects.
• Elaborate the Procurement Plan, defines, with the support of other functions (e.g. Material Management), the level of criticality of components, co-ordinates with the Procurement function for the solution of problems regarding the purchase of critical items.
• Keep the material requisition list updated (or verifies updating by the Material Management function) and co-ordinates expediting and logistics activities for the purposes of compliance with the Project Execution Plan.
• Maintain official contact with the Client with reference to managerial and contractual aspects, manages and negotiates any possible variant and/or change.
• Agree, with the Procurement function, the official Vendor List for the order.
• Issue the Purchase Requests for Supply and Tenders.
• If required participate in Procurement negotiations with the most significant suppliers for supplies/tenders.
• Suggest new components to the client in order to enhance the plant/product made.

Required profile

• Technical background.
• knowledge of strip processing equipment or cold rolling and machinery is a plus.
• Understanding of commercial and logistic principle.
• Fluent in English, written and spoken is mandatory.
• CRM and/or ERP software knowledge.
• Good inter-personal skills in combination with a strong self-supporting/ independent character and a good understanding of dynamic and challenging environments.
• Open mind attitude and desire to take on new challenges complete the ideal profile.

What we offer

• The opportunity to contribute to Reheating Furnaces Engineering activities with a direct impact on business performance.
• A dynamic and international environment where ideas are valued and innovation is encouraged.
• Continuous learning opportunities through training, exposure to new technologies and cross-functional collaboration.
• Hybrid working model according to company policy and role requirements.
• Performance Management thorugh an annual appraisal and development process.
• Meal vouchers (10€ per working day).
• Supplementary healthcare coverage.
• Well-being initiatives to support employees.

For the position, the starting gross annual salary will be from € 32.000, with the final offer determined based on the candidate's seniority, experience, and skills, as well as the outcome of the selection process.

Workplace: Genova