Service Account Manager - North Italy

Hitachi; Monza; In loco; EUR 70.000 - 105.000; Tempo pieno

Vantaggi offerti da questo lavoro

Incentive Plan

Lunch ticket or canteen

Health Insurance

Pension Fund

Welfare

Descrizione del lavoro

Hitachi Energy in North Italy seeks a Service Sales professional to drive service sales, protect the installed base, and collaborate with regional and cross-functional teams. You will build long-term relationships, manage service offerings, and contribute to growth targets and customer satisfaction.

This role requires experience in service sales, installed base management, and a strong understanding of Hitachi Energy systems and products.

Competenze

• Bachelor in a relevant field or equivalent experience.
• Proven experience in service sales including installed base management.
• Understanding of Hitachi Energy systems and products.
• Experience in the energy sector.
• Analytical and strategic thinking abilities.
• Excellent communication and interpersonal skills.
• Willingness to travel to North Italy 2-3 days per week.

Mansioni

• Drive service sales and protect the installed base across North Italy.
• Build long-term customer relationships and manage service offerings.
• Forecast sales accurately using SFDC and improve data quality.
• Negotiate major contracts to secure service order volume.
• Identify and pursue new service opportunities and installed base potential.
• Collaborate with Business Units and account teams on service offerings and data.

Conoscenze

Analytical thinking

Strategic thinking

Communication skills

Interpersonal skills

Travel willingness

Formazione

Bachelor or equivalent in a relevant field

Strumenti

SFDC

Descrizione del lavoro

In this role, you will drive service sales and protect the installed base across North Italy, collaborating with regional and cross-functional teams. You will build long-term customer relationships, manage service offerings, and contribute to growth targets and customer satisfaction. You support SLAs, pricing negotiations, and market insights to differentiate Hitachi Energy's service portfolio. This position offers regional impact with frequent customer visits and cross-unit collaboration.

• Incentive Plan
• Lunch ticket or canteen
• Health Insurance
• Pension Fund
• Welfare
• Drive local service sales strategies and targets for the service portfolio
• Forecast sales accurately using SFDC and improve data quality
• Negotiate major contracts to secure service order volume
• Identify and pursue new service opportunities and IB potential
• Maintain long-term relationships with key customers and decision-makers
• Collaborate with Business Units and account teams on service offerings and installed base data
• Support marketing activities, product launches, and promotional events
• Monitor and address customer satisfaction issues and risk related to contracts
• Promote HSE and Sustainability in client interactions
• Lead and share best practices to improve selling skills and cross-functional collaboration
• Bachelor or equivalent experience in a relevant field
• Proven experience in service sales including installed base management
• Understanding of Hitachi Energy systems and products
• Experience in the energy sector
• Analytical and strategic thinking abilities
• Excellent communication and interpersonal skills
• Willingness to travel to North Italy 2-3 days per week
• Strong communication
• Interpersonal skills
• Strategic thinking
• Knowledge of service portfolio and SLAs
• Installed base data analysis