Senior ServiceNow Engineer: ITSM, Integrations & Portal

LTM; Turbigo; On-site; EUR 50,000 - 70,000; Full time

Job summary

LTM is seeking an experienced ServiceNow professional in Turbigo, Lombardia, to design and develop integrations, maintain the Service Portal, and ensure adherence to development standards. Ideal candidates will have over five years in ServiceNow, strong adaptability to changes, and excellent documentation skills. A CSA and ITSM Implementation Specialist certification is required, with additional certifications preferred. This role is critical within a dynamic enterprise environment, driving efficient service delivery.

Qualifications

• 5 years of professional experience working on the ServiceNow platform.
• Strong understanding of ServiceNow architecture and development lifecycle.
• Excellent problem-solving skills.

Responsibilities

• Design and develop integrations using REST, SOAP, and MID Server.
• Develop and maintain Service Portal Employee Center experiences.
• Collaborate with stakeholders to gather requirements.

Skills

ServiceNow platform experience

Integrations using REST and SOAP

Problem-solving skills

Clear documentation skills

Adaptability to changing demands

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist ITSM

Tools

Service Portal

IntegrationHub

Performance Analytics

Job description

LTM is seeking an experienced ServiceNow professional in Turbigo, Lombardia, to design and develop integrations, maintain the Service Portal, and ensure adherence to development standards. Ideal candidates will have over five years in ServiceNow, strong adaptability to changes, and excellent documentation skills. A CSA and ITSM Implementation Specialist certification is required, with additional certifications preferred. This role is critical within a dynamic enterprise environment, driving efficient service delivery.