Senior Service Operations & Finance Analyst - Milan (Hybrid)

Diebold Inc.; Lombardia; Hybrid; EUR 55,000 - 85,000; Full time

Job summary

Diebold Nixdorf is seeking a Senior Business Operations Analyst to join our Italy Service organization. The role bridges service operations, financial performance, and continuous improvement, reporting to the Country Service Manager. You will help ensure data accuracy and deliver insights that drive smarter decisions.

The role is hybrid, with three days per week in the Milan office, contributing to performance monitoring and profitability analysis across the service portfolio.

Qualifications

• Requires a university degree in a relevant field and strong analytical capabilities.
• Experience translating financial data into actionable insights for service operations.
• Ability to work cross-functionally with Sales, Service, and Finance teams.

Responsibilities

• Monitor business performance and customer profitability.
• Support financial planning and forecasting processes.
• Translate operational data into actionable insights for decision-making.
• Identify opportunities to improve efficiency and business results in line with Europe Service guidance.

Skills

Business analytics

Financial analysis

Data interpretation

Stakeholder management

Education

Bachelor's degree

Tools

Excel

Power BI

Job description

Diebold Nixdorf is seeking a Senior Business Operations Analyst to join our Italy Service organization. The role bridges service operations, financial performance, and continuous improvement, reporting to the Country Service Manager. You will help ensure data accuracy and deliver insights that drive smarter decisions.

The role is hybrid, with three days per week in the Milan office, contributing to performance monitoring and profitability analysis across the service portfolio.