Senior Sales Service Specialist - Central-Italy

PerkinElmer; Italia; Presencial; EUR 49.000 - 59.000; Jornada completa

Descripción de la vacante

PerkinElmer is seeking a Senior Service Sales Specialist to grow the Analytical service business in Central Italy (Emilia-Romagna, Tuscany, Sardinia, parts of Lazio, Abruzzo, Marche and Umbria). You will build customer relationships, provide pre- and post-sales consultation, and work with cross-functional teams to drive revenue and profitability.

The role requires native Italian and strong English communication, proven sales skills, and the ability to develop and present quotations while

Formación

• Bachelor's degree in natural sciences or higher.
• Proven sales skills.
• Good knowledge of MS Office, SAP, SFDC/CPQ and ServiceMax a Plus.
• Native-level Italian and strong English communication are mandatory.

Responsabilidades

• Develop market share for core services and maintain customer relationships.
• Prepare quotations and assist lead generation.
• Coordinate with Inside Sales, Service Delivery and cross-functional teams.
• Travel to client sites and major accounts as needed (30-50%).

Conocimientos

Sales skills

IT tools proficiency

English communication

Italian language

Educación

Bachelor's degree in natural sciences

Herramientas

MS Office

SAP

SFDC/CPQ

ServiceMax

Descripción del empleo

The Senior Service Sales Specialist is responsible for developing the Analytical service business in Central Italy (typically Emilia-Romagna, Tuscany, Sardinia, part of Lazio, Abruzzo, Marche, and Umbria) and supporting the Service Sales Manager team.

She/He is responsible for selling warranty extensions, service contracts and renewals, as well as developing the core service portfolio (training, software upgrades, etc.).

Working closely with Customer Care, Inside Sales, and Service Delivery, the role includes all activities that contribute to the acquisition, satisfaction, and retention of service customers, and the efficient and effective utilization of service processes.

In addition, this position is responsible for building and maintaining customer/channel relationships and providing pre- and post-sales consultation to increase PerkinElmer's market share, revenue, and profitability in line with strategic business objectives.

The annual base salary range for this position (full-time) starts at 54,000 EUR gross. The final base pay offered to the successful candidate will be determined by objective and gender-neutral criteria such as individual qualifications, job-related skills and competencies, relevant experience, education or training, as well as internal equality.

Responsibilities

• Developing market share for core services, securing existing customers and re-acquiring former customers.
• Maintaining business reports and prospect lists in existing systems
• Preparation of quotations
• Active involvement in lead generation
• Interface with service leadership and cross-functional teams as needed to resolve customer issues
• Collaborate with:
  • Inside sales team.
  • Management
  • Service
  • Sales Department
  • Contract department
  • Customer Service
  • Product lines Support centers

Basic Qualifications

• Bachelor's degree in natural sciences or higher
• Proven sales skills
• Good knowledge of common IT tools (MS Office, SAP, SFDC/CPQ and Service Max a Plus)
• Native-level Italian and strong English communication skills, both verbal and written, are mandatory.

Preferred Characteristics

• High standards of integrity
• Results-oriented: combination of a high degree of independence and the ability to be part of a sales team
• Excellent planning and organizational skills
• Problem-solving skills
• Excellent verbal and written communication skills that can be applied both inside and outside the organization
• Ability to work in a complex matrix organizational structure and effectively influence across functional boundaries
• Proactive mindset with a strong sense of responsibility and accountability
• Prioritization
• Valid driver's license required
• Ability to travel up to 30-50 % of the time

Why Join Us?

• Innovative Environment: Be part of a forward-thinking company at the forefront of scientific advancements.
• Professional Growth: Opportunities for continuous learning and career development.
• Dynamic Team: Work with a passionate and dedicated team committed to excellence.