Senior Retail Manager

DPS Group Global; Milano; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

SMOORE is seeking a hands-on Senior Retail Manager to lead our overseas retail operations, translating HQ strategy into local execution and owning P&L. You’ll build teams, drive store performance, and ensure ROI across channels and markets.

The role requires strong leadership, data-driven decision making, and travel to regional stores. Fluency in English and a track record in retail leadership preferred.

Descrizione del lavoro

Direct message the job poster from SMOORE

We are looking for a senior retail leader to own our overseas retail business end-to-end. You will translate HQ strategy into locally executable plans, take full responsibility for P&L, and build the systems and teams that grow market share. This is a hands‑on leadership role for someone who can operate both strategically and down at the store level.

What you’ll do

• Own the retail P&L for the market: break down annual/quarterly targets from HQ into country, channel and team‑level KPIs; run weekly/monthly business reviews and drive results to close.
• Manage the full budget cycle – channel, POSM, marketing, staffing and materials – with strict ROI tracking, monthly cost‑efficiency reviews and zero tolerance for wasteful spend.
• Build a data‑driven operating rhythm across sell‑in, sell‑through, conversion, repeat rate and per‑store output; spot bottlenecks from data and turn them into closed‑loop action plans.
• Set up and maintain a standardized store‑tiering system covering merchandising, service, inventory turns and store image; oversee POSM and brand fixture rollout with regular field audits.
• Translate HQ strategy into local execution, adapting for local compliance, consumer habits and channel reality; align the local team on goals and rhythm so strategy lands without distortion.
• Equip and energize the frontline: run a tiered training system (sales scripts, store ops, store management) and build a fair, competitive performance & incentive structure to lift productivity.

What we’re looking for

• Bachelor’s degree or above; Marketing, International Trade, Business English or Business Management preferred.
• 5+ years in overseas retail operations, channel or sales management; experience in e‑cigarette/vaping, consumer electronics, smart hardware or FMCG is a plus; familiarity with target‑market channel rules, compliance and consumer habits is a strong plus.
• Proven P&L ownership: ability to break down targets, build budgets, control costs and do ROI analysis with accountability for revenue, profit and efficiency.
• Strong data instinct – can read retail/terminal data, find the bottleneck and drive execution to close.
• Mature people leadership, training and incentive experience; ability to localize HQ strategy and deliver under a multi‑market, multi‑task environment.
• Fluent English as working language; results‑driven, logical, resilient, willing to be at the frontline and travel.

Seniority level

• Director

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Appliances, Electrical, and Electronics Manufacturing

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