Senior Resort Operations Lead - Sardinia (Remote 2d/wk)

Le Collectionist; Sardegna; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Le Collectionist is seeking a Deputy Resort Manager for Sardinia to lead on-site operations, guest experiences and villa portfolio management, ensuring service and standards meet luxury brand expectations.

Based in Sardinia, you will recruit, train local representatives, oversee on-site concierge, check-ins and departures, and collaborate with Paris concierge team for destination specifics.

Qualifications

• 3 to 5 years of experience in luxury hospitality, operations management, or high-end concierge.
• Familiarity with CRM tools.
• Fluency in English and Italian; French is a plus.

Responsibilities

• Manage villa portfolio and oversee guest stays, check-in/out and disputes.
• Deliver tailored concierge services and bespoke experiences.
• Lead on-site operations, ensuring service and standards across destinations.
• Recruit, onboard and train local representatives and on-site concierge.
• Collaborate with central teams to align destination specifics and training.

Skills

English fluency

Italian fluency

Leadership

Operations management

Guest relations

Tools

CRM tools

Job description

Le Collectionist is seeking a Deputy Resort Manager for Sardinia to lead on-site operations, guest experiences and villa portfolio management, ensuring service and standards meet luxury brand expectations.

Based in Sardinia, you will recruit, train local representatives, oversee on-site concierge, check-ins and departures, and collaborate with Paris concierge team for destination specifics.