Senior Quality Specialist F/M/X

Mondelēz International; Lombardia; On-site; EUR 57,000 - 71,000; Full time

Benefits offered by this job

Bonus program

Job summary

Mondelēz International is seeking a Senior Quality leader in Milan to coordinate global quality and food safety activities. You will drive regional quality programs, lead root-cause investigations, and ensure adherence to HACCP/ISO9001/FSSC22000 across internal and external manufacturing sites.

You will work with R&D, regulatory, marketing, and manufacturing teams to deliver consumer-inspired quality, support Big Bets projects, and advance Mondelēz Europe’s quality agenda with a strong emphasis

Qualifications

• Related experience in operations, quality and/or R&D.
• Knowledge of quality systems (HACCP, ISO9001 and FSSC22000).
• Microbiology and food safety and sanitation experience.
• Fluent in English and Italian (application needs to be in English).

Responsibilities

• Coordinate Quality and Food Safety activities across internal and external plants and logistics teams.
• Conduct and report technical visits and HACCP reviews; advise on corrective actions.
• Support CQV (Commissioning, Qualification, Verification) processes with cross-functional partners.
• Provide expertise on IL6S tools and drive continuous quality improvements.
• Monitor consumer and customer complaints and develop corrective action plans with cross-functional teams.
• Lead regional quality programs and share best practices across sites.

Skills

Quality systems

Food safety

Leadership

Cross-functional teamwork

Multitasking

Statistical tools

Quality data analysis

Education

MSc in Food Science/Engineering

Tools

IL6S tools

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

As a leader in RDQ, you are a senior technical resource and internal expert in areas of critical importance to organization who regularly interacts with senior management. You apply your broad technical knowledge and in-depth knowledge of your technical specialty to identify, define and solve complex business problems.

How you will contribute

You will be the point of contact for multiple internal and external locations on quality related topics, ensuring products meet design, food safety and quality policy requirements. In this role, you will support R&D to design products, specifications and capabilities to bring consumer-inspired quality to life. To excel in this role, you will drive implementation of regional and global strategies; identify, report, monitor and direct corrective and preventive actions associated with quality KPIs, and partner with cross-functional internal and external business partners (R&D, regulatory, marketing and manufacturing) to meet our quality agenda. In addition, you will lead regional quality programs; share best practices among manufacturing sites through quality benchmarking; manage special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up to protect Mondelēz International and our consumers, and; be an ambassador, driving quality and sharing expertise with colleagues to ensure that quality improvement becomes an instinctive culture across the business.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Related experience in operations, quality and/or R&D
• Knowledge of quality systems (HACCP, ISO9001 and FSSC22000)
• Microbiology and food safety and sanitation experience
• Handling multiple tasks and prioritize
• Communication and leadership skills on cross-functional teams
• Statistical processes and problem-solving techniques
• Business acumen and influencing and negotiating

You are an experienced leader in the Corporate Quality team. Your E2E mindset, deep quality and food safety knowledge, and technical expertise enable you to lead strategic programs to improve quality systems with efficiency and execute with excellence. You have a growth mindset that helps us identify ways to work with agility and reduce quality losses. You have passion for quality and food safety and curiosity to uncover new opportunities. You are interacting with other departments, product platforms, commercial and supply chain leaders (engineering, BD, marketing, sales, R&D).

What you need to know about this position

• You will coordinate Quality and Food Safety activities, provide support, guidance and coaching to the Internal and External Manufacturing plants as well as Logistic and Warehouse teams to ensure that the Mondelez food safety standards, regulatory conformance and other quality related aspects are clearly understood and not compromised.
• You will conduct and report technical visits and HACCP reviews and provide advice in corrective actions.
• In partnership with relevant business functions, you will support Big Bets and other significant project activities ensuring that the CQV (Commissioning, Qualification, Verification) process is implemented appropriately and effectively, to guarantee the delivery of ‘consumer inspired quality’.
• You will provide expertise on the appropriate use of IL6S quality tools, whilst using the skill to identify and initiate projects within Integrated Supply Chain and R&D.
• You will support the business on evolving quality issues through regular monitoring of the consumer and customer complaints, root cause analysis and developing corrective action plan, in collaboration with Consumer Care, Sales and CS&L teams (Customers Services & Logistic Operation).
• You will identify, report, monitor and direct corrective and preventive actions associated with quality KPIs, and partner with cross-functional partners (R&D, regulatory, marketing and manufacturing) to meet Vision2030 Quality agenda.
• You will work proactively and cooperating with different business functions to ensure quality improvement and prevention become an instinctive culture across the business.
• You will continuously improve quality related knowledge, skills and understanding of personnel by conducting training programs and coaching.

What extra ingredients you will bring:

• Ability to analyse data, evaluate choices objectively, and deliver high-quality, workable solutions.
• Mental agility, a strong change-management mindset, resilience whilst managing tight timeframe.
• Action-oriented with robust influencing skills to foster collaboration and progress positive outcomes.
• Working knowledge of IL6S (Integrated Lean Six Sigma) tools, like Focus Improvement problem solving, statistical process controls, loss analysis. Understanding of End-to-End tools.
• Proven track record of leading cross-functional teams while demonstrating organizational and prioritization skills

Education / Certifications:

• MSc in Food related sciences, Food Engineering or a related field.
• 10 or more years of experience in food industry, preferably minimum 2 years of experience in quality.
• R&D and/or Manufacturing experience is highly advantageous.

Job specific requirements:

• Customer focus and Consumer attention.
• Food Safety and Quality Systems knowledge.
• Fluent in English and Italian (application needs to be in English).

Location:

Milan

Travel requirements:

40%

What you bring matters, and so does what you take home. In Italy, the base salary range for this position is €56,822 up to €71,028 for full-time equivalent job; the exact salary depends on several factors such as experience, skills and qualifications. In addition to base salary, this position is eligible for participation in a competitive Bonus program with possibility for overachievement based on performance and company results.

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.

No Relocation support available

Business Unit Summary

What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business. The continuous innovation and endless opportunities to grow. The chance each day, to put a smile on people’s faces. We are the world’s leading maker of chocolate, biscuits, candy and gum with outstanding brands like Alpen Gold, Oreo, Milka, Yubileynoye and Halls.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Corporate Quality Assurance

Product Quality, Safety and Compliance