Senior Product Manager — Healthcare SaaS, AI

Doctolib GmbH; Milano; Hybrid; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Supplementary health insurance

Retirement fund partnership

Parental leave 100% paid

Mental health coaching

Caregiver & disability support

Hybrid/work office policy

EU/UK travel days

Fitness partnership

Public transport reimbursement

Job summary

Doctolib GmbH in Milan is seeking a Senior Product Manager to lead the evolution of our patient messaging solution. You will shape the long-term strategy and collaborate with a diverse team across Milan and Berlin to improve how healthcare professionals communicate with patients.

The role requires experience launching and scaling technical SaaS products, strong analytical skills, and fluency in English. Italian language skills are a plus for our Milan office and international environment.

Qualifications

• Senior product management with strategic impact.
• Experience designing, launching, and scaling technical SaaS/B2B products.
• Analytical mindset with data-driven decisions.
• Technical knowledge of distributed systems and platform architecture.
• Fluent in English; Italian is a plus for Milan.

Responsibilities

• Define and execute the long-term product strategy for patient messaging and communication services.
• Lead cross-functional teams through architectural transformations, including AI integration.
• Drive the scalability of patient relationship management tools across multiple countries.
• Collaborate with senior stakeholders to align product vision with business objectives.
• Oversee integration with AI-phone assistant and document sharing capabilities.

Skills

Senior product management

SaaS/B2B experience

AI integration

Data-driven decisions

Distributed systems

English fluency

Job description

Doctolib GmbH in Milan is seeking a Senior Product Manager to lead the evolution of our patient messaging solution. You will shape the long-term strategy and collaborate with a diverse team across Milan and Berlin to improve how healthcare professionals communicate with patients.

The role requires experience launching and scaling technical SaaS products, strong analytical skills, and fluency in English. Italian language skills are a plus for our Milan office and international environment.