Senior Merchandising Consultant (Italy)

Experteer Italy; Milano; Ibrido; EUR 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

International opportunities

Flexible work options

Authentic culture

Meaningful work

Growth opportunities

Descrizione del lavoro

Experteer Italy is seeking a SeniorMerchandising Consultant to drive category management engagements using our AI-powered platform. You translate customer strategy into effective configurations, guiding stakeholders toward better ways of working, from discovery through go-live.

Collaborate with cross-functional teams to deliver measurable outcomes, enable adoption through change management and training, and lead customer engagements across retail categories at scale in a fast-growing software

Competenze

• 7+ years hands-on experience in category management or related fields.
• Experience leading customer-facing engagements in consulting or implementation.
• Fluent in English and Italian; willing to travel up to 25%.
• Strong analytical and problem-solving abilities.
• Ability to translate customer strategy into software configurations.

Mansioni

• Lead customer engagements across category management solutions from discovery to go-live.
• Facilitate discovery and design workshops, structuring conversations and ensuring the right stakeholders are involved.
• Introduce industry best practices and design future-state processes that move beyond current practices.
• Support change management by explaining impacts and proposing better paths.
• Configure the platform to align with customer strategy, with backend support from technical consultants.
• Build, test, and validate configurations; guide customers through User Acceptance Testing.
• Utilize AI-assisted tooling to rapidly develop configurations, queries, dashboards, and lightweight automations.
• Establish KPI baselines and measurement frameworks pre-go-live and develop analytical queries for insights and business case tracking.
• Support training and user adoption, building confidence in day-to-day usage.
• Cultivate relationships with operational teams and senior stakeholders as a trusted contact.
• Contribute to pre-sales activities including demos, RFI responses, and ROI analyses.

Conoscenze

Category management

Merchandising

Data analysis

Change management

Stakeholder management

AI tooling

Pre-sales

Strumenti

SQL

AI tooling

Dashboard tools

Descrizione del lavoro

As a SeniorMerchandising Consultant, you will drive category management engagements using our AI-powered platform. You translate customer strategy into effective configurations, guiding stakeholders toward better ways of working. You work across discovery, design, and go-live, balancing advisory insight with hands-on implementation. You’ll collaborate with cross-functional teams to deliver measurable outcomes and enable adoption through change management and training. This role offers a meaningful opportunity to shape merchandising processes at scale within a fast-growing software company.

• international career and learning opportunities
• flexible work options
• culture that supports voice and authenticity
• meaningful work with real impact
• growth opportunities within a fast-growing software company
• Lead customer engagements across category management solutions from discovery to go-live
• Facilitate discovery and design workshops, structuring conversations and ensuring the right stakeholders are involved
• Introduce industry best practices and design future-state processes that move beyond current practices
• Support change management by explaining impacts and proposing better paths
• Configure the platform to align with customer strategy, with backend support from technical consultants
• Build, test, and validate configurations; guide customers through User Acceptance Testing
• Utilize AI-assisted tooling to rapidly develop configurations, queries, dashboards, and lightweight automations
• Establish KPI baselines and measurement frameworks pre-go-live and develop analytical queries for insights and business case tracking
• Support training and user adoption, building confidence in day-to-day usage
• Cultivate relationships with operational teams and senior stakeholders as a trusted contact
• Contribute to pre-sales activities including demos, RFI responses, and ROI analyses
• 7+ years of hands-on experience in category management, merchandising, space planning, pricing, promotions, or related functions at retailers or suppliers
• Experience leading customer-facing engagements in consulting, implementation, or as an internal programme lead
• Strong analytical and problem-solving abilities with comfort handling large datasets
• Ability to translate customer strategy into software configurations
• Willingness to adopt AI-assisted tooling to accelerate delivery
• Ability to lead change across functions and connect category management to broader business areas
• Self-directed and collaborative work style with proactive relationship-building
• Fluent in English and Italian; willingness to travel up to 25%

As a SeniorMerchandising Consultant, you will drive category management engagements using our AI-powered platform. You translate customer st