Senior Marketplace Consultant

ARAD Digital; Lombardia; Hybrid; EUR 35,000 - 42,000; Full time

Benefits offered by this job

ARAD Team

Job summary

ARAD is seeking a Senior Marketplace Consultant to join our Milan or Bologna team, bringing 2–3 years in marketplace management, e-commerce or digital retail consulting. You will own marketplace strategy end-to-end, from partner relations to platform launches and performance analysis.

You will work with senior consultants and clients on multi‑channel initiatives, leveraging data science approaches and AI-enabled solutions to drive commercial results and operational excellence across geographies.

Qualifications

• 2–3 years of marketplace, e‑commerce or channel management experience.
• Proven experience managing international marketplace platforms.
• Strong analytical and data‑science mindset.
• Experience with budgeting, forecasting and performance reporting.
• Excellent Italian and English communication.
• Based in Bologna or willing to relocate, hybrid work.
• Advanced degree in Marketing, Business or related field.
• Familiar with OMS, PIM, web analytics and BI tools.
• Experience with Python, SQL, Excel for data insights.

Responsibilities

• Own marketplace strategy and management across platforms and geographies.
• Manage relationships with marketplace partners.
• Lead launches of new platforms and markets.
• Drive business development of new opportunities.
• Monitor KPIs such as sales, conversion, traffic, pricing.
• Collaborate with marketing, CRM, logistics, tech.
• Leverage AI-enabled solutions for decision-making.
• Prepare analyses and insights for clients.

Skills

Analytical mindset

Budgeting & forecasting

Multitasking

Italian & English

Cross-functional collaboration

Data-driven decision making

Education

Master's degree

Tools

Google Analytics

Power BI

Qlik

Python pandas

SQL

Excel advanced

Job description

ARAD is a strategic consulting company operating in the field of digital transformation. We are a boutique firm with a clear vision: consulting that is rigorous, human, and forward-looking. Today, that means embracing artificial intelligence not as a trend, but as a fundamental shift in how businesses operate and compete.

We are looking for inspired talents, digital enthusiasts who want to grow professionally in a fast and stimulating environment, taking advantage of the opportunity to be directly involved right away on various and complex projects — from strategic to organisational consultancy, from optimisation of e-commerce performance to product management, from the set‑up of digital channels to business development, and increasingly into AI-driven solutions and agentic commerce.

Our Team

We are a team of 35 professionals, with a distinctive characteristic: approximately half of our team consists of former C- level executives — CEOs, CDOs, CMOs, and Managing Directors — with over 20 years of international experience in retail, e-commerce, and digital transformation.

This means that as a Senior Marketplace Consultant at ARAD, you won't just manage online related projects: you will learn directly from senior leaders who have built and scaled digital businesses across Europe and beyond. It's an environment designed for accelerated growth and hands‑on mentorship that few consulting firms can offer.

Job Role

We are looking for a Senior Marketplace Consultant to join our Milan or Bologna team, with 2 – 3 years of experience in marketplace management, e-commerce or digital retail consulting environments, ideally including direct responsibility for marketplace strategy on international platforms.

Seniority level: Senior Consultant

RAL: € 35,000 – € 42,000 gross per year (commensurate with experience)

You will contribute to the management, optimisation and performance growth of digital sales channels, with a strong focus on marketplace and e-concession activities, supporting our clients in improving commercial results, operational effectiveness and channel coherence across all platforms.

This is not a purely operational role. You will own marketplace strategy end-to-end — from partner relationship management and business development to platform launches and performance analysis — working at the intersection of execution, data-driven analysis, and continuous improvement, collaborating with senior consultants and client teams on complex, multi-channel initiatives. You will leverage data science methodologies to extract insights, identify patterns, and drive decision-making based on quantitative evidence.

Responsibilities

• Own the marketplace strategy and management across all platforms and geographies, including third‑party marketplaces (e.g. Amazon, Zalando, Farfetch or similar) and DTC channels
• Manage relationships with marketplace partners, defining strategies and activities for merchandising, marketing campaigns and operations in alignment with internal functions
• Lead the launch of new platforms and markets, from business plan development through integration and go-live, coordinating with key stakeholders
• Drive business development of new opportunity areas, initiatives, platforms and partners
• Monitor channel performance through commercial and operational KPIs such as sales, conversion, traffic, pricing, promotions and stock availability
• Manage budgeting and forecasting in coordination with regions and client stakeholders
• Collaborate with cross-functional teams (marketing, CRM, customer service, logistics, technology) to ensure consistency and effectiveness across the omnichannel customer journey
• Contribute to the definition and execution of channel development plans, including marketplace expansion and international rollouts
• Support catalogue, pricing, promotional and content optimisation activities across digital channels
• Leverage advanced analytics, data science techniques, and data-driven tools — including AI-enabled solutions — to support operational and strategic decision-making
• Prepare analyses, presentations and insights for clients and internal stakeholders

Requirements

• 2–3 years of experience in marketplace management, e-commerce or channel management roles, ideally within retail, fashion or luxury environments
• Proven experience managing international marketplace platforms (e.g. Amazon, Zalando, Farfetch or similar) and partner relationships
• Solid understanding of digital commerce dynamics and key e-commerce performance metrics
• Ability to manage multiple activities and priorities in parallel, with attention to detail and strong organisational skills
• Strong analytical and data science mindset with confidence in data crunching, statistical analysis, and extracting actionable insights from complex datasets
• Experience with budgeting, forecasting and performance reporting
• Strong interest in digital commerce, omnichannel models and the application of artificial intelligence to business
• Excellent communication skills in both Italian and English
• Based in Bologna or willing to relocate, with flexibility for hybrid working
• Experience in retail, fashion or luxury e-commerce projects, ideally in marketplace or e-concession coordination roles
• Advanced degree in Marketing, Business or a related field (e.g. Master's degree)
• Familiarity with e-commerce platforms, OMS, PIM, web analytics and business intelligence tools (e.g. Google Analytics, Power BI, Qlik)
• Experience with data analysis tools such as Python (pandas, numpy), SQL, Excel advanced functions, or other data science frameworks for extracting insights from large datasets
• International experience or cross-country collaboration

Why working with us:

We put people first – life can be hard, we actively try to make it easier: for instance we combined on‑premises (either in our Bologna or Milan offices) and remote working before it was cool.

We value ideas – all ideas are worth sharing but most importantly hearing, no matter where they come from: we debate (friendly), we choose the path and we all commit.

We work with the best – we are proud to have both the greatest clients from a wide range of different industries, and the best talents to push our limits further every day.

We have fun along the way – we are a small, cohesive bunch of characters but we are always open to welcoming new friends to the party!