Senior Luxury Client Advisor - Diamond & High Jewelry

LVMH; Milano; On-site; EUR 42,000 - 62,000; Full time

Job summary

Tiffany & Co. Milano is seeking a Senior / Client Advisor to be an ambassador of the brand, ensuring every client is treated with Tiffany style and care. You will proactively engage clients, uncover their needs, and guide them across our brand, building lasting relationships.

In this role, you will elevate the in-store experience, host private appointments, and collaborate with store management and CRM to nurture VIP clients, with a strong emphasis on diamond expertise and High Jewelry sales.

Qualifications

• 5+ years in luxury retail; jewelry experience preferred.
• Strong clienteling and relationship-building skills.
• Empathy, problem-solving, flexibility.
• Fluency in Italian and English; third language a plus.

Responsibilities

• Elevate in-store experience with memorable client interactions.
• Prospect and develop new clients via network.
• Drive sales focusing on high jewelry and diamond expertise.
• Collaborate with store management and CRM teams.
• Ensure brand standards and inventory accuracy.

Skills

Luxury retail experience

Clienteling

Diamond expertise

Fluent Italian

English proficiency

Job description

Tiffany & Co. Milano is seeking a Senior / Client Advisor to be an ambassador of the brand, ensuring every client is treated with Tiffany style and care. You will proactively engage clients, uncover their needs, and guide them across our brand, building lasting relationships.

In this role, you will elevate the in-store experience, host private appointments, and collaborate with store management and CRM to nurture VIP clients, with a strong emphasis on diamond expertise and High Jewelry sales.