Senior Luxury Boutique Sales Lead - VIP Client Experience

Michael Kors; Capri; In loco; EUR 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

GV-Versace Capri is seeking a Senior Sales Associate to join our luxury retail team on Capri. You will build relationships with customers, maximize sales, and uphold brand standards while delivering the Versace customer experience.

You will partner with management to achieve sales targets, master selling skills, and promote the Retail Excellence Program. A strong client network and high-energy, team-focused attitude are essential to thrive in this role.

Competenze

• 2 to 3 years’ experience in retail – luxury experience preferred
• Creative skills and “eye for fashion”, attention to detail
• High level of knowing trends
• An entrepreneur with the ability to drive results
• Well connected with a strong ability to engage
• Elevated customer service skills; a true fashion expert with a passion for sales
• A positive, outgoing, high-energy personality able to thrive within a high paced environment and being multi-tasking
• Strong relationships skills and ability to maintain long-term with clients and community and understands the needs and changes of the market
• Ability to work in a team

Mansioni

• Build relationships with customers and maximize sales, while maintaining store standards and delivering the Versace customer experience
• Partner with management to strategically achieve sales targets
• Master selling skills to satisfy customer needs and maximize opportunities across all categories
• Promote the Retail Excellence Program with clients and staff
• Build strong partnerships with clients, peers, and management through effective communication
• Ensure superior customer service standards meet customer expectations and act as brand ambassador
• Deliver the ultimate Versace experience to increase customer loyalty, during and after sale service
• Capture customer data and perform CRM activities to sustain long-term relationships
• Organize in-store and promotional events and participate in community outreach programs
• Maintain stock/backroom; receive goods, transfer, stock take, and reporting; VM setup

Conoscenze

Retail experience

Customer service

Fashion sense

Sales-driven

Communication

Team player

Descrizione del lavoro

GV-Versace Capri is seeking a Senior Sales Associate to join our luxury retail team on Capri. You will build relationships with customers, maximize sales, and uphold brand standards while delivering the Versace customer experience.

You will partner with management to achieve sales targets, master selling skills, and promote the Retail Excellence Program. A strong client network and high-energy, team-focused attitude are essential to thrive in this role.