Senior ICT Systems Technician – LAN/WAN & Cisco Specialist
Enterpryze Consulting Ltd
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Descrizione del lavoro
Enterpryze Consulting Ltd in Sicily is seeking an IT Support Engineer to support local LAN/WAN networks, Cisco gear, and desktop Windows systems in a NATO-related environment.
You will bring 2+ years in CIS Service Operations, strong troubleshooting under pressure, and familiarity with TCP/IP. The role involves installing desktop services, maintaining network components, and contributing to incident management.
Competenze
- 2+ years of CIS Service Operations experience.
- Knowledge of LAN/WAN networks and Cisco technologies.
- Experience configuring Windows desktop OS and MS Office.
- Good TCP/IP knowledge and problem-solving skills.
- Ability to work under time pressure and in a dynamic environment.
Mansioni
- Execute work orders to provide local intervention and meet SLA targets.
- Install and configure Desktop Services.
- Install and maintain voice, data, and network equipment.
- Configure routing/switching, VoIP, and VTC infrastructures.
- Perform advanced troubleshooting of Desktop, Network, and Communications services.
- Support incident lifecycles from creation to closure.
- Collaborate with team members to improve customer experience.
- Deputise for higher-grade staff when needed.
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
Enterpryze Consulting Ltd in Sicily is seeking an IT Support Engineer to support local LAN/WAN networks, Cisco gear, and desktop Windows systems in a NATO-related environment.
You will bring 2+ years in CIS Service Operations, strong troubleshooting under pressure, and familiarity with TCP/IP. The role involves installing desktop services, maintaining network components, and contributing to incident management.
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