Senior Field Service Engineer - Tissue Machinery (EMEA)

Valmet; Magliano in Toscana; On-site; EUR 47,000 - 64,000; Full time

Job summary

Valmet in Karlstad, Sweden, is seeking a Field Service Specialist to perform maintenance, troubleshooting, audits, and start-up support on tissue machines at customer sites across EMEA and beyond. You will work independently or with other specialists, representing our service excellence on site.

The role requires hands-on tissue machine experience, strong mechanical/process knowledge, and the ability to communicate effectively in multicultural environments.

Qualifications

• Minimum 5 years hands-on tissue machine field experience.
• Strong mechanical and/or process knowledge from field service roles.
• Ability to troubleshoot complex issues under time pressure.
• Excellent communication and customer-focused approach in multicultural settings.
• Willingness to travel about 50% of the time (international and domestic).
• Good command of English; additional languages are a plus.
• Valid B driving license.

Responsibilities

• Perform field service activities on one or more tissue machine sections: Headbox, forming section, pressing area (ViscoNip™), and reel.
• Carry out inspections, preventive maintenance, troubleshooting, equipment adjustments, and technical audits.
• Support installation projects, start-ups, shutdowns, and optimization activities.
• Prepare accurate service reports, technical documentation, and improvement recommendations.
• Collaborate closely with customer technical teams, ensuring clear communication and excellent service delivery.
• Support other services or project activities when required (maintenance, upgrades, measurement tasks).
• Maintain high safety awareness and follow Valmet safety guidelines during all site activities.

Skills

Tissue machine field experience

Field service troubleshooting

Mechanical problem solving

Clear communication

Travel readiness

English proficiency

Driving license

Tools

Microsoft Office

Job description

Valmet in Karlstad, Sweden, is seeking a Field Service Specialist to perform maintenance, troubleshooting, audits, and start-up support on tissue machines at customer sites across EMEA and beyond. You will work independently or with other specialists, representing our service excellence on site.

The role requires hands-on tissue machine experience, strong mechanical/process knowledge, and the ability to communicate effectively in multicultural environments.