Global Tissue Field Service Specialist

Valmet; Toscana; On-site; EUR 60,000 - 90,000; Full time

Job summary

Valmet is seeking a Field Service Specialist to perform hands-on maintenance, troubleshooting, audits and start-up support on tissue machines at customer sites across EMEA and beyond. You will travel and work independently or with colleagues, delivering service excellence on site.

The role demands at least 5 years of field experience in tissue machinery, strong mechanical/process know-how, and fluency in English.

Qualifications

• Minimum 5 years of hands-on Tissue Machine field experience.
• Strong mechanical and/or process competence demonstrated on site.
• Ability to troubleshoot complex issues under time pressure.
• Excellent communication skills and customer focus in multicultural settings.
• Willingness to travel approximately 50% of the time and possess a valid driving licence.
• Fluency in English; additional languages a plus.

Responsibilities

• Perform field service activities on tissue machine sections: Headbox, forming, pressing, reel.
• Carry out inspections, preventive maintenance, troubleshooting, and audits.
• Support installation projects, start-ups, shutdowns, and optimization activities.
• Prepare service reports and technical documentation with recommendations.
• Collaborate with customer technical teams ensuring clear communication and service delivery.
• Support other services or project activities when required.
• Maintain high safety awareness and follow Valmet guidelines.

Skills

Field service

Troubleshooting

Preventive maintenance

Technical audits

Start-up support

Customer communication

Travel readiness

Tools

Microsoft Office

Job description

Valmet is seeking a Field Service Specialist to perform hands-on maintenance, troubleshooting, audits and start-up support on tissue machines at customer sites across EMEA and beyond. You will travel and work independently or with colleagues, delivering service excellence on site.

The role demands at least 5 years of field experience in tissue machinery, strong mechanical/process know-how, and fluency in English.