Senior Customer Value & Success Plan Lead

SAP SE; Italia; In loco; EUR 65.000 - 85.000; Tempo pieno

Descrizione del lavoro

SAP SE is looking for a Success Plan Manager to ensure customer success with SAP solutions. This role involves supporting the adoption and optimization of SAP technologies, including SAP S/4HANA and SAP Business Technology Platform (BTP).

The ideal candidate has at least 5 years of project management experience, a STEM degree, and a proven track record in customer-focused solution delivery. This position is essential to foster robust client relationships and maximize the value delivered from SAP investments.

Competenze

• More than 5 years in project management or technical consulting with team leadership.
• Experience with solution implementation and cloud modernization patterns.
• Understanding of SAP solution architecture and customer engagement best practices.

Mansioni

• Develop and maintain customer success documentation.
• Drive governance customer meetings and track adoption milestones.
• Support executive-level customer relationships based on trust and delivery quality.

Conoscenze

Project management

Customer value focus

Solution implementation

Stakeholder coordination

Formazione

STEM degree or equivalent technology experience

Strumenti

SAP S/4HANA

SAP Business Technology Platform (BTP)

Descrizione del lavoro

SAP SE is looking for a Success Plan Manager to ensure customer success with SAP solutions. This role involves supporting the adoption and optimization of SAP technologies, including SAP S/4HANA and SAP Business Technology Platform (BTP).

The ideal candidate has at least 5 years of project management experience, a STEM degree, and a proven track record in customer-focused solution delivery. This position is essential to foster robust client relationships and maximize the value delivered from SAP investments.