Senior Customer Intelligence Analyst: Insights & Dashboards

Luxottica

Milano

In loco

EUR 70.000 - 110.000

Tempo pieno

14 giorni+

Generatore di candidature

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Descrizione del lavoro

EssilorLuxottica in Milan, Italy, seeks a Customer Intelligence Senior Analyst to support analytics at the customer level, building and maintaining dashboards and performing advanced analyses to explain business drivers. The role emphasizes SQL (Hive/MySQL) and data visualization across global data sets with close collaboration in an international, deadline-driven environment.

You will leverage SQL, Airflow, and Power BI/Tableau/Looker to deliver insights, dashboards, and actionable

Competenze

Strong knowledge of SQL (mandatory)
Airflow & GitLab
GoogleBigQuery
Strong knowledge of Data visualization tools (Power BI, Tableau, Looker - mandatory)
Statistical packages and data analysis tools (R, Python, SAS) is a plus
Advanced knowledge of Excel and its main features (e.g., pivot tables, macros, etc.) and presentation (Powerpoint)
At least 5 years of relevant experience in Data company and/or analytics; best-in-class analytical and critical thinking skills
Strong both in communication writing and verbally
Strong analytical and mathematical skills
Ability to clearly convey very complex ideas in simple easy-to-understand ways
Ability to work in a dynamic environment, under stress and with tight deadlines
Bachelor's degree in highly analytical and quantitative areas such as: Math, Economics, Statistics, or related field

Mansioni

Query customer database to data for reporting and analysis.
Develop and maintain knowledge base on the consumer, recommending and producing dashboards to allow the business to monitor customer base health as well as keep under control key trends.
Research insights on the customer database to understand customer types, behavioral segments and inter purchase intervals.
Prepare reports/presentations, with his/her actionable insight and business recommendations.