Senior Customer Insights & Analytics Lead

EssilorLuxottica

Milano

Ibrido

EUR 70.000 - 100.000

Tempo pieno

14 giorni+

Generatore di candidature

Una candidatura mirata per questo annuncio — un curriculum e una lettera di presentazione pensati per rispondere alle esigenze dell'annuncio.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Health insurance

Meal vouchers

Laptop and mobile phone

Corporate welfare catalog

Employee discounts on eyewear

Disconnect program

Leonardo learning platform

Descrizione del lavoro

EssilorLuxottica is seeking a Customer Intelligence Senior Analyst to support analytics at the customer level and extract insights globally. You will run and enhance SQL queries, build dashboards, and deliver reports that drive business decisions.

Key capabilities include advanced data visualization (Power BI/Tableau/Looker), BigQuery, Airflow, and Python or R. This role requires 5+ years of analytics experience and strong communication skills.

Competenze

Strong knowledge of SQL (mandatory).
Proficient in Airflow and GitLab.
Experience with Google BigQuery.
Advanced data visualization skills (Power BI, Tableau, Looker).
R, Python or SAS experience is a plus.
Advanced Excel and PowerPoint skills.
At least 5 years of analytics experience.
Strong communication, written and verbal.
Ability to explain complex ideas simply.
Bachelor’s degree in analytical fields.

Mansioni

Query customer database to data for reporting and analysis.
Develop and maintain knowledge base on the consumer, and dashboards for monitoring trends.
Research insights on the customer database to understand customer types, behavioral segments and inter purchase intervals.
Prepare reports/presentations with actionable insights and business recommendations.