Senior Client Advisor - Tritone

LVMH Group; Roma; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Louis Vuitton in Rome is seeking a Senior Client Advisor to be an ambassador of the Brand and a role model for the team, supporting the Management Team in delivering operational excellence in the Store.

You will develop client relationships, elevate client experience, and leverage clienteling tools to grow sales while mentoring colleagues and supporting daily floor operations.

Competenze

• Strong clienteling and communication skills.
• Experience in luxury retail sales and client services.
• Ability to lead a team and mentor colleagues.
• Understanding of store operations and standards.

Mansioni

• Be an exceptional Client Advisor and role model for the team.
• Achieve sales targets and support the team in their performances.
• Elevate client experience and clienteling opportunities in-store.
• Assist management with daily operations and training activities.

Conoscenze

Clienteling

Communication

Sales leadership

Store operations

Descrizione del lavoro

As a Senior Client Advisor, you will be an ambassador of the Brand.

You will be a role model to the team supporting your Management Team in operational duties to strive for Operational Excellence within the Store.

Job responsibilities

Be an Exceptional Client Advisor, and a Clienteler Role Model for the Team

• Achieve individual and team objectives, be accountable for sales results and support the team in their sales
• Support and Elevate Client Experience and Clienteling opportunities in Store, establishing a Client Centric Mindset within the Team
• Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships

Proactively Support Team Managers in Driving the Business

• Assist Management in daily operations to reach operational excellence within the Store: floor management, stock operations, and opening / closing duties
• Support Managers in developing their teams through training, mentoring, shadowing and tutoring activities
• Demonstrate a thorough understanding of the company’s policies and provide support to Client Advisors when needed
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Profile

• Strong and effective communication and listening skills
• High level of clienteling
• Understand the business priority and store dynamics
• Strong organizational skills and agility

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.