Seasonal Customer Experience Pro

Kohl's; Lombardia; In loco; EUR 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Work life balance

Health & wellness

Savings & retirement benefits

Insurance programs

Life events

Descrizione del lavoro

Kohl’s is seeking a role focused on delivering excellent customer service at the point of sale, handling transactions, and supporting store operations. The role emphasizes speed, accuracy, and a compelling customer experience while following Kohl’s brand standards.

Responsibilities include greeting customers, processing payments, assisting with product questions, and participating in daily service routines with a collaborative team. Flexible hours and weekend availability are expected.

Competenze

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Mansioni

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Conoscenze

Customer service

Communication

No retail experience required

16+

Flexible hours

Descrizione del lavoro

Kohl’s is seeking a role focused on delivering excellent customer service at the point of sale, handling transactions, and supporting store operations. The role emphasizes speed, accuracy, and a compelling customer experience while following Kohl’s brand standards.

Responsibilities include greeting customers, processing payments, assisting with product questions, and participating in daily service routines with a collaborative team. Flexible hours and weekend availability are expected.