Seasonal Stockroom Operations Associate (Overnight)

Kohl's; Firenze; In loco; EUR 13.000 - 19.000; Part-time

Descrizione del lavoro

Kohl's is hiring a store associate to deliver excellent customer service and ensure smooth store operations. You will process freight, replenish shelves, and assist with omni-channel fulfillment while engaging customers and maintaining product standards.

Ideal candidates bring strong communication skills, a willingness to learn, and flexibility to work days, nights, weekends, and holidays. No prior retail experience is required. Training will be provided.

Competenze

• Excellent customer service skills and ability to multitask with attention to detail.
• Strong verbal and written communication and interpersonal skills.
• Must be 16 years of age or older and flexible availability including nights and weekends.

Mansioni

• Receive and process product, unload shipments and manage stockroom operations.
• Replenish sales floor based on sell-through and seasonal changes.
• Engage customers, greet and assist with products and services.
• Support training for new hires on Kohl’s brand standards and inventory procedures.
• Assist with omni-channel fulfillment and point-of-sale support.

Conoscenze

Excellent customer service

Verbal and written communication

No retail experience required

16+ years of age

Flexible availability

Strumenti

Handheld scanners

Descrizione del lavoro

Role Specific Information

Job Description

About the Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

What You’ll Do

• - Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• - Replenish the sales floor as necessary based on sell through and seasonal changes
• - Engage customers by greeting them and offering assistance with products and services
• - Execute all product protection standards
• - Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

All associate roles at Kohl’s are responsible for:

• - Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• - Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• - Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• - Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• - Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• - Accomplishing multiple tasks within established timeframes
• - Following company policies, procedures, standards and guidelines
• - Maintaining adherence to company safety policies for the safety of all associates and customers
• - Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• - Other responsibilities as assigned

What Skills You Have

Required

• - Excellent customer service skills and ability to multi-task with strong attention to detail
• - Verbal/written communication and interpersonal skills
• - No retail experience required
• - Must be 16 years of age or older
• - Flexible availability, including days, nights, weekends, and holidays

Preferred

• - Client facing retail or service industry experience

Essential Functions

• - Ability to perform the accountabilities listed in the “What You’ll Do” Section.
• - Ability to satisfactorily complete company training programs.
• - Ability to comply with dress code requirements.
• - Basic math and reading skills, legible handwriting, and basic computer operation.
• - Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• - Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
• - Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
• - Perform work in accordance with the Physical Requirements section.

Physical Requirements

• - Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• - Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• - Ability to stand/walk for the duration of a scheduled shift.
• - Ability to visually verify information and locate and inspect merchandise.
• - Ability to comply with health and safety standards.

Pay Starts At: $13.00