School Information Assistant (Office Automation).

Department of War Education Activity (DOWEA); Lentini; In loco; EUR 28.000 - 34.000; Tempo pieno

Descrizione del lavoro

Department of War Education Activity (DoWEA) in Italy seeks a civilian staff member to support student data management, registration, and reporting. The role involves using automated software to generate correspondence and maintain accurate student records.

Applicants should have at least four years of postsecondary education or equivalent experience, with a focus on administration. Travel and background checks apply for overseas assignments.

Competenze

• Experience with data entry or information management
• Ability to prepare standard responses to inquiries
• Proven ability to manage student information systems

Mansioni

• Provide assistance with student registration
• Develop standard responses for inquiries or requests for information
• Manage incoming correspondence for proper distribution
• Manage data in a student information management system
• Enter grades, attendance, tuition, or transfer information
• Prepare reports from the student information management system
• Update documents or reports to final format
• Use automated software to develop correspondence

Conoscenze

Data entry

Customer support

Record keeping

Formazione

Four years of education above high school

Descrizione del lavoro

• Provide assistance with student registration.
• Develop standard responses for inquiries or requests for information.
• Manage incoming correspondence to ensure proper distribution.
• Manage data in a student information management system.
• Enter grades, attendance, tuition, or transfer information to update students' data files.
• Prepare reports for school administration personnel from student information management system.
• Update documents or reports to ensure final format.

Duties

• Provide assistance with student registration.
• Develop standard responses for inquiries or requests for information.
• Manage incoming correspondence to ensure proper distribution.
• Manage data in a student information management system.
• Enter grades, attendance, tuition, or transfer information to update students' data files.
• Prepare reports for school administration personnel from student information management system.
• Update documents or reports to ensure final format.
• Use automated software to develop correspondence.

Requirements

Conditions of employment

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement.
• Proof of U.S. Citizenship required.
• Direct deposit of pay is required.
• One year trial or probationary period may be required.
• Appointment subject to a suitability/fitness determination, as determined by a background investigation.
• This position requires a Tier 1 (T1) investigation with Childcare Checks since its duties require interaction with children and youth under the age of eighteen (18) years of age.
• Must be able to satisfy the requirements of the 26JUL12 DODI 1400.25 V1230, DoD Civilian Personnel Management System: Employment in Foreign Areas and Employee Return Rights. Visit https://www.esd.whs.mil/DD/DoD-Issuances/140025/.
• Individuals hired from the Continental United States (CONUS) and their family members (who are US citizens) are required to obtain Official Passports prior to departure to the overseas area.
• Individuals assigned to Italy, England, or Korea, are required to obtain a visa to enter these countries.

Qualifications

Who May Apply

Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See

• Current Competitive Service Department of War Education Activity (DoWEA) Civilian Employee
• Current Department of War (DoW) Civilian Employee
• Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
• Excepted Service Overseas Family Member Appointment
• Family Member Preference (FMP) for Overseas Employment
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouse Preference (MSP) for Overseas Employment
• Non-Department of War (DoW) Transfer
• Priority Placement Program, DoW Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoW MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoW Retained Grade Preference Eligible
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Specialized Experience for GS-05

To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. One year of specialized experience which includes: utilizing automated systems for data entry and/or data retrieval; preparing correspondence such as letters, memorandum's, and/or reports; and maintaining files. The definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Specialized Experience for GS-06

To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. One year of specialized experience which includes: performing school administrative functions such as student registration and/or attendance tracking; updating student files; and providing customer support to assist with staff needs. The definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Time in Grade Requirement for GS-06: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Time in Grade Requirement for GS-05: Applicants who have held a General Schedule (GS) position within the last 52 weeks may not be promoted more than 2 grades within the preceding 52 weeks.

Proficiency Required

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors. The Hiring Manager may require a typing proficiency test to be administered to verify meeting the typing requirements for this position. Applicants determined not to meet the typing proficiency will be considered ineligible and will not receive consideration for this position.

Additional Information

• Selection is subject to restrictions resulting from Department of War referral system for displaced employees.
• Salary includes applicable locality pay or Local Market Supplement.
• Multiple positions may be filled from this announcement.
• Management may select at any of the grade levels announced. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management. Duties described reflect the full performance GS-06 level. If not selected at the full performance level, duties will be performed in a developmental capacity under close supervision.
• Applicants must comply with the Exceptional Family Member Program requirements as outlined in the
• Applicants must be U.S. citizens who are not considered Ordinarily Resident under the applicable Status of Forces Agreement (SOFA). An ordinarily resident is anyone who has lived in the host country longer than the allowed number of days without being a member of the forces assigned, civilian component or a family member of either the aforementioned or who has obtained a work permit for any duration. Ordinarily Resident restrictions apply and vary depending on the host nation.
• Pay retention may be offered to selected applicants for positions at overseas locations. Pay retention will not be offered as an incentive for employees moving between overseas positions.

Reasonable Accommodation (RA) Requests

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

Education

FOREIGN EDUCATION

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

Additional information

• Applicants who have family members with special medical needs should ensure that prior to accepting a position overseas their family members' medical needs can be met. Access to care in a military treatment facility may not be available to civilian employees except on a space available basis. Consequently, host nation medical facilities may be the only care available. The availability and level of care at host nation medical facilities will vary by location.
• Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
• Medical and dental care may be provided by host nation providers. The availability and level of care at host nation medical and dental facilities will vary by location.
• Status candidates subject to the 5 year overseas rotation, who are currently overseas, must have enough time to meet the initial tour stated in the job announcement. Waivers may not be granted to meet the 5 year limitation requirement.
• Status applicants in their fourth year of an overseas assignment cannot be selected unless a waiver of the 5 year overseas service limitation requirement is approved.
• Selectees recruited outside the U.S. will have their eligibility for foreign area benefits determined at the time of hire.
• For positions in a foreign country, that country's laws or international agreements may have a direct impact on the ability of an employee's same sex domestic partner or spouse to accompany the employee and receive certain benefits. If you believe you may be affected by these laws and agreements, you should familiarize yourself with relevant information before applying for or accepting this position.
• The initial length of this overseas tour is 36 months.
• This position is not covered by a bargaining unit.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the
• This position may require a 1-year trial or probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• You may claim Priority Placement Program (PPP) preference.

You will find additional information about this vacancy in the How You Will Be Evaluated section.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.