CYP Operations Clerk

U.S. Navy Fleet and Family Readiness (FFR); Lentini; In loco; EUR 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

U.S. Navy Fleet and Family Readiness (FFR) is seeking an CYP Operations Clerk in Italy to manage registrations, enrollments, and waitlists while handling fees and reports.

You will interact with families and programs, ensuring accurate records and timely data entry in CYP operations. The role requires basic clerical experience or education beyond high school, strong English communication, and the ability to work on-site at a Navy Child and Youth Programs facility in Lentini, Sicily.

Competenze

• General clerical experience or two years of education beyond high school.
• Ability to maintain accurate reports and records.
• Proficient in English communication, both written and verbal.

Mansioni

• Maintain and prepare reports, correspondence, and financial data for CYP components.
• Manage waitlists, enrollment, and family communications.
• Collect fees and monitor supplies and documentation.
• Provide frontline desk coverage and respond to inquiries about programs and policies.

Conoscenze

Clerical skills

Data entry

Customer service

Communication skills

Formazione

Two years of education beyond high school

Strumenti

CYMS or similar database

Office software

Descrizione del lavoro

Summary

Navy Child and Youth Programs (CYP) offers early care and youth services in center-based (birth to five), facility-based (age 5-12), and recreational environments (teen; youth sports and fitness). CYP Operations Clerk are front line representatives and administrative liaisons. They manage the CYP waitlist, coordinate enrollment, oversee recordkeeping, and collect parent fees in addition to a variety of data processing systems. Learn more about us at https://www.navycyp.org.

Duties

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The CYP Operations Clerk performs a combination of duties related to one or more components of the CYP. Duties are related to record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies. These tasks are summarized below.

Record Keeping and Reporting

• Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA). Ensures child registration and enrollment paperwork is complete and current.


• Ensures that all USDA food program records are accurate, up-to-date and readily available.


• Reviews and submits completed paperwork for background checks.


• Maintains office files and records.


• Provides required information to requesting agencies that include but are not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA.


• Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner.


• Conducts research of records and follows up in order to resolve discrepancies and problems.


• Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved.

Liaison with Families and Programs

• Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures.


• Assists with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements.


• Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate.


• Performs assigned resource and referral duties and assists in maintaining current waiting list.

Fees and Supplies

• Collects fees and charges and records payments in accordance with proper procedures. Notifies supervisor of all delinquent payments. Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.


• Responsible for monitoring all supplies and resources.


• Notifies supervisor of items that need to be ordered.

Additional Responsibilities

• Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.


• Performs other duties as assigned.

Requirements

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Conditions of employment

• Must satisfactorily complete all background checks for child care positions, including fingerprint checks, a Tier 1 with Child Care check, and a State Criminal History Repository (SCHR) check.


• Must pass a pre-employment physical examination, provide evidence of immunization, be free of all communicable diseases, and obtain appropriate immunization against communicable diseases (which includes the influenza vaccine).


• Must be 18 years of age or older.


• Must be able to complete required training certificates, and maintain certifications or credentials required by Federal, State, and/or national accreditation institutions used as part of DoD's Child and Youth Programs.


• Position may require occasional driving. Please attach a copy of a valid US driver's license to your application.


• Male candidates born after December 31, 1959, and at least 18 years of age, are required to certify that they have registered with the Selective Service System (Attach proof of registration).


• Candidates must be in possession of No-Fee Passport (containing VISA and Statement), Sponsor's Permanent Change of Station (PCS) Orders, including page 2 if necessary, or Command-Sponsorship authorization, and Sojourner's Permit/Application Letter.

Qualifications

One year of general experience or two years of education above high school.

General experience: Progressively responsible clerical, office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of this position.

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

• Knowledge of administrative support functions.


• Knowledge of general office automation software, practices and procedures in order to accomplish various work assignments.


• Knowledge of military CDC, CDH, SAC, YP, R&R and the USDA Food Programs.


• Ability to maintain a computerized database. Working knowledge of computer keyboard and Child and Youth Management System (CYMS) or equivalent database system.


• Ability to maintain accurate reports and records and military style documents.


• Ability to communicate effectively in English, both verbally and in writing.

Education

• Must provide a copy of your H.S. Diploma, GED, or College Transcripts (showing degree awarded/conferred) when you apply.


• Note: If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test.

All individuals involved in the provision of child care services on a Department of Navy (DON) installation or in a DON-sanctioned program must complete the Installation Records Check (IRC). The IRC includes a check of the Substance Abuse Rehabilitation Program (SARP) records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy Program (FAP) records in the Fleet and Family Support Management Information System (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems. This information will be used to determine suitability for the applicant in accordance with criteria for automatic and presumptive disqualifiers, per DoDI 1402.05.

Per Department of Defense Instruction (DoDI) 1402.05 Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court-martial conviction or if they received non-judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care.

Selectees may be required to complete a one (1) year probationary period.

Participation in Direct Deposit/Electronic Fund Transfer is required.

Note: The NATO Status of Forces Agreement (SOFA) between Italy and the United States prohibits the hiring of any person who holds Italian citizenship and is considered a Dual National by the Italian Government into any U.S. position. Those U.S. citizens who are considered "ordinarily resident" in Italy are also ineligible for employment by U.S. commands and activities in Italy. Contractors and their family members are also ineligible if they do not have civilian component status.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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