SAP S/4HANA Customer Service Consultant – Remote

NEVERHACK Italy; Italie; À distance; EUR 50 000 - 58 000; Plein temps

Avantages offerts par ce poste

Remote working arrangements

Résumé du poste

NEVERHACK is seeking an experienced SAP S/4HANA Customer Service Consultant to support business users during the transition, focusing on Customer Service and Sales & Distribution processes. The consultant will bridge business stakeholders and the ERP implementation team to ensure continuity, user adoption, and successful Go-Live and Hypercare activities.

Requirements include SAP SD expertise, SAP S/4HANA deployment experience, and fluent German.

Qualifications

• Proven experience in SAP Sales & Distribution (SD) processes.
• Experience with SAP S/4HANA deployments, upgrades, or digital transformation initiatives.
• Strong understanding of Customer Service operations.
• Hands-on experience as SAP business user or SAP functional consultant.
• Ability to work effectively with cross-functional and international teams.

Responsabilités

• Support day-to-day Customer Service operations during the SAP S/4HANA transformation.
• Assist users in executing critical business processes and resolving operational issues.
• Ensure business continuity throughout implementation, Go-Live, and stabilization phases.
• Coordinate with business stakeholders and project teams.
• Support data collection, validation, and reporting design activities.
• Participate in UAT and End-to-End testing activities.
• Validate migrated master and transactional data.
• Provide training and change management support.

Connaissances

SAP SD

SAP S/4HANA

Customer Service

Cross-functional collaboration

Business analysis

Formation

Bachelor's degree or equivalent

Description du poste

NEVERHACK is seeking an experienced SAP S/4HANA Customer Service Consultant to support business users during the transition, focusing on Customer Service and Sales & Distribution processes. The consultant will bridge business stakeholders and the ERP implementation team to ensure continuity, user adoption, and successful Go-Live and Hypercare activities.

Requirements include SAP SD expertise, SAP S/4HANA deployment experience, and fluent German.