Sales Support Specialist

Kerry & Co.; Italia; Ibrido; EUR 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Kerry & Co. cerca uno Sales Support Specialist per supportare il team di Mainland Europe nel settore Taste & Nutrition.

Ruolo full-time, 3 giorni in ufficio in Italia e 2 giorni da casa; gestione coordinamento progetti e dati nel CRM, assicurando servizi precisi e veloci ai clienti. Il candidato ideale ha laurea pertinente, esperienza cross‑funzionale, ottima conoscenza di Microsoft Office e SAP, inglese fluente e capacità di comunicazione e organizzazione.

Competenze

• Laurea in campo pertinente richiesta.
• Esperienza cross-funzionale in contesti commerciali.
• Ottima conoscenza di Excel e SAP.
• Inglese fluente; francese o spagnolo sono un plus.
• Spirito di squadra e orientamento al cliente.

Mansioni

• Gestire contatti con clienti e richieste su prodotti, progetti, prezzi e documentazione.
• Aggiornare pipeline progetti in CRM e collaborare con Key Account Managers.
• Lavorare con team interfunzionali (R&D, Qualità, Operations, Pricing, Regulatory, Finance, Supply Chain).
• Gestire complesse interazioni con stakeholder interni/esterni in diverse sedi.
• Gestire dati master e documentazione commerciale in sistemi CRM.
• Preparare offerte, preventivi e materiali di tender.
• Mantenere listini clienti e garantire implementazione nei sistemi interni.
• Collaborare con Customer Service per un servizio di alta qualità.
• Contribuire a iniziative di soddisfazione cliente e processi di miglioramento.
• Supportare KAM in riunioni e revisioni con i clienti.

Conoscenze

Cross-functional collaboration

Microsoft Office

SAP

English fluency

Attention to detail

Formazione

Bachelor’s degree in a relevant field

Strumenti

SAP

Microsoft Office

Descrizione del lavoro

Sales Support Specialist

Azienda : Kerry & Co. Tipo Lavoro : Full Time Italy

Descrizione Lavoro - Sales Support Specialist

Requisition ID: 66451

Position Type: FT Permanent

Workplace Arrangement: #LI-Hybrid

About the role

As a Sales Support Specialist, you will play a key role within our Mainland Europe Sales Support team, providing dedicated support to our customers within the Taste and Nutrition sector. You will oversee daily business coordination, ensuring exceptional service delivery and supporting our Key Account Managers.

This is a full time role, based in our Italy offices 3 days per week and 2 days at home.

Important note: Kindly upload your resume/CV in English when submitting your application.

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

Our Safety purpose: At Kerry, we work together in a caring culture where everybody goes home safely every day. We are committed to providing a safe working environment and ensuring that all safety protocols are strictly followed. Join us in creating a workplace where safety is everyone’s responsibility.

What you'll be doing

Your responsibilities will include project management, driving smooth progression throughout the entire buying cycle, and ensuring accurate and efficient data management.

• Act as a primary point of contact for customers, managing inquiries related to products, projects, samples, pricing, documentation, and ensuring timely and accurate responses.
• Manage the project pipeline in coordination with Key Account Managers, updating status, progress, and timelines within CRM systems.
• Collaborate with cross‑functional teams (R&D, Quality, Operations, Pricing, Regulatory, Finance, Supply Chain) to ensure efficient project execution and alignment across commercial and operational activities.
• Coordinate complex interactions with a diverse network of internal and external stakeholders across multiple locations.
• Lead commercial data management, ensuring accurate and up‑to‑date master data and records in CRM and related systems.
• Prepare and support commercial documentation, including offers, quotations and tender materials.
• Maintain and update customer price lists, ensuring accurate implementation in internal systems.
• Work closely with Customer Service to ensure a seamless, high‑quality customer experience.
• Contribute to customer satisfaction initiatives through proactive communication, service accuracy, and support to Key Account Managers in improving processes and interactions.
• Support Key Account Managers in organizing customer meetings, business reviews, and presentations.

What you can bring to the role

• Bachelor’s degree in a relevant field.
• Proven experience working cross-functionally in a commercial environment.
• Strong proficiency in Microsoft Office, with experience in master data management and SAP.
• Fluent in English; knowledge of French or Spanish is considered an advantage.
• Curious mindset and customer focus
• Collaborative mindset with a positive, team‑oriented attitude.
• Excellent communication, organizational, and problem‑solving skills, with a keen attention to detail and a strong commitment to flawless execution.

Informazioni sull'azienda

Kerry & Co.

Kerry Group is an international leader in taste & nutrition innovation. Our scientists create ingredients for products people enjoy & feel better consuming.

Leggi di più sull'azienda