Sales Support (all genders)

Starteam Global; Flero; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Starteam Global seeks a Sales Manager with a strong technical background in PCB manufacturing to build long-term customer partnerships in the electronics industry.

You will nurture relationships, identify opportunities, and coordinate with internal teams to ensure high customer satisfaction. Fluency in Italian and English is essential for international engagement.

Qualifications

• Completed commercial/vocational training or equivalent qualification.
• Several years of experience in internal sales / sales support.
• Proficient in MS Office; CRM and ERP experience preferred.
• Very good German and good English, both written and spoken.

Responsabilités

• Prepare and follow up quotations with Cost/Product Engineering and Sales.
• Support and develop existing customer relationships through visits, meetings, and CRM activities.
• Assist in acquiring new customers and upsell with existing accounts.
• Manage customer inquiries and projects through to implementation.
• Coordinate sales activities with internal departments and production sites.

Connaissances

MS Office

CRM systems

ERP systems

German language

English language

Customer orientation

Communication skills

Organizational skills

Analytical thinking

Formation

Commercial/vocational training

Outils

CRM software

ERP software

Description du poste

Job Responsibilities

Create Connections. Support Customers. Enable Success.
Your Responsibilities

• Preparation and follow-up of quotations in close cooperation with Cost/Product Engineering and Sales
• Active support and development of existing customer relationships through personal visits, virtual meetings and telephone communication as well as CRM-supported activities
• Support in acquiring new customers and identifying additional business opportunities with existing customers
• Management and follow-up of customer inquiries and projects through to successful implementation
• Coordination of all sales-related activities with internal departments and production sites to ensure timely customer support
• Support with contracts, non-disclosure agreements (NDAs), supplier evaluations and other sales-related processes
• Maintenance and further development of customer, sales and project data in CRM and ERP systems
• Participation in customer and project meetings and close cooperation with internal teams to ensure a high level of customer satisfaction
• Analysis of sales KPIs and preparation of meaningful reports
• Back-up support for the Sales or Account Manager during absences and ensuring continuous customer support

Job Requirements

What You Bring

• Professional Qualifications
• Successfully completed commercial/vocational training or a comparable qualification
• Several years of professional experience in internal sales / sales support
• Confident use of MS Office and ideally experience with CRM and ERP systems
• Very good German and good English skills, both written and spoken
• You stand out through
• Strong customer orientation and enjoyment in building long-term business relationships
• Strong communication skills and a professional manner
• Strong organizational skills and the ability to coordinate several topics simultaneously
• Analytical and solution-oriented thinking
• Initiative, team spirit and a pragmatic hands-on mentality
• This is a plus
• Experience in the printed circuit board (PCB) industry or a comparable technical environment
• Technical interest and understanding of customer-specific solutions

Why us?

Your relationships. Our growth. One team.
At STARTEAM, growth starts with people. We're looking for a driven, relationship-first Sales Manager who loves connecting with customers, spotting opportunity, and turning trust into long-term partnerships across the electronics industry
You'll be closely connected with FST (Flero STARTEAM), our PCB manufacturing facility near Brescia, Italy. FST focuses on prototypes, HMLV production, quick-turn services, and customized PCB solutions for our European customers. While FST is an important part of our operations, your base shall be there
If sales feels like relationship-building to you, and you're energized by international teams, new markets, and real results - we'd love to meet you
What we can't compromise on:
A genuine technical background and hands-on experience in PCB / printed circuit board manufacturing. You know the product, the process, and can speak the engineer's language just as fluently as the customer's in Italian and English