Sales Associate Temporary - Boutique Firenze

Hermes; Italia; In loco; EUR 20.000 - 27.000; Tempo pieno

Descrizione del lavoro

Hermès Boutique Firenze cerca un Sales Associate temporary per sei mesi, con orario full-time, per offrire un’esperienza cliente memorabile presso una boutique di lusso.

Il candidato possiede laurea preferita nel settore moda/linguistica, fluente in italiano e inglese, esperienza nel direct selling di lusso e abilità nel lavoro di squadra. Si valutano disponibilità e motivazione per inserirsi in un ambiente exigente.

Competenze

• Fluency in Italian and English; a third language is a plus.
• Experience in direct sales, ideally in a luxury boutique.
• Proficient with Excel and IT tools.

Mansioni

• Advise and support customers across product categories to ensure memorable omnichannel experiences.
• Tell stories about the brand and products to build client relationships and sales.
• Provide aftersales information and product care guidance.
• Develop and maintain a client portfolio through discovery and bespoke experiences to foster loyalty.
• Collect and update client data in compliance with privacy policies.
• Participate in customers' events and activities as needed.
• Maintain solid product knowledge including new arrivals, prices and stock.

Conoscenze

Fluency in Italian

Fluency in English

Customer service orientation

Teamwork

Adaptability

Formazione

Bachelor’s degree preferred (fashion/linguistic focus)

Strumenti

Excel

Descrizione del lavoro

Sales Associate Temporary - Boutique Firenze

Azienda : Hermes Tipo Lavoro : Full Time Italy JobCopilot will tailor your resume and auto-fill the application

Descrizione Lavoro - Sales Associate Temporary - Boutique Firenze

Description

GENERAL ROLE

The Sales Associate is in charge of assisting clients through personalized and memorable customer Experience, with storytelling about the brand history and the product craftsmanship. He/She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.

MAIN RESPONSABILITIES

• Advise and support customers on all product categories to satisfy clients’ needs and ensure the most memorable omnichannel experience;
• Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
• Support customers providing all type of information, including aftersales product care suggestions;
• Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships ;
• Collect and update client data, in accordance with privacy policy and company procedures;
• Play an active role in customers’ events and animations whenever needed;
• Build a solid product knowledge, keeping updated with novelties, prices and stock availabilities.

PROFILE

• Bachelor’s degree preferably, but not mandatory, with a fashion/linguistic focus;
• Fluency in Italian and English. A third language will be considered an advantage;
• Professional background: experience in the direct sales to clients, preferably in a luxury good boutique;
• Proficient with Excel / IT tools;
• Willing to work temporarily. The fixed-term contract is estimated to cover six or seven months with expected full-time working hours;
• Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Hermès engages positive and passionate people who own the following requirements:

• Excellent interpersonal and communication skills, with a customer service orientation;
• Team player mentality to build meaningful relationships and ability to work autonomously;
• Availability, flexibility and dynamism to function in a high-pace environment;
• Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.