Sales Associate

Michael Kors; Capri; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

Versace Capri is seeking a Sales Associate to join our Capri boutique. You will build relationships with customers, drive sales, and uphold brand standards in image, product presentation, and operations.

Ideal candidates have 2+ years in luxury retail, excellent communication skills, and proficiency with retail systems and MS Office. You will engage VIP clients and participate in in-store events to enhance loyalty and sales performance.

Competenze

• 2+ years’ experience in retail – luxury experience preferred.
• Strong communication and interpersonal skills.
• Computer skills including POS systems, Word, Excel, and email.

Mansioni

• Build relationships with customers and maximize sales while maintaining store standards.
• Provide exceptional customer service and act as a brand ambassador.
• Maintain stock and backroom organization; assist with visual merchandising as directed.
• Capture customer data and participate in in-store events.
• Work with management to achieve sales targets and promote the Retail Excellence Program.

Conoscenze

Retail experience

Luxury experience

Customer service

Communication

Strumenti

Retail POS system

MS Office

Descrizione del lavoro

## Sales AssociateApplylocations: Capritime type: Full timeposted on: Posted 2 Days Agojob requisition id: R\_785372GV-Versace Capri**WHAT YOU WILL DO**The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.**Business Development & Client Management*** Partner with management team to strategically achieve sales targets* Strive to always increase brand and product knowledge* Master selling skills to satisfy customer needs* Take action to maximize the sales opportunity on all categories* Embrace and promote our Retail Excellence Program with both clients and staff* Build strong partnerships with clients, peers, and management through effective communication* Ensure superlative customer service standards, to meet customer expectations* Act as brand ambassador to build relationships with new customers and VIP clientele* Deliver the ultimate Versace experience to increase customer loyalty* Drive results through delivering an elevated customer experience both during and after sale service**CRM*** Capture customer data all the time* Proactively take possible actions to maintain a long-term relationship with customers* Participate in the organization of In-store & Promotional events* Implement and manage the boutique’s community outreach program to maintain active social relationships with clients**Operations*** Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)* Remain in compliance with operational and company policies and procedures* Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up**YOU’LL NEED TO HAVE*** 2 + years’ experience in retail – luxury experience preferred* Computer skills to include operation of retail sales system, Word, Excel and email**WE’D LOVE TO SEE*** An entrepreneur with the ability to drive results* Well connected with a strong ability to engage* Elevated customer service skills; a true fashion expert with a passion for sales* Exceptional verbal and written communication skills* A positive, outgoing, high-energy personality able to thrive within a high paced environment—Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.