Room Service Specialist & Wine Knowledge Expert

W Hotels; Arzachena; On-site; EUR 23,000 - 28,000; Full time

Job summary

W Hotels in Arzachena, Sardinia seeks a Full-Time Non-Management Food & Beverage team member to handle room service orders by phone. You will answer menu and wine questions, log orders, and coordinate with kitchen staff while keeping guests informed of delays. You will also process payments and maintain MICROS records.

Uphold safety policies, keep areas clean, and maintain a professional appearance. Education: high school diploma; no related work experience or supervisory experience required; no

Qualifications

• High school diploma or GED is required.
• No related work experience required.
• No supervisory experience required.
• No license or certification needed.

Responsibilities

• Take room service orders over the phone and log them.
• Answer questions on menu selections and wine origin, vintage, and style.
• Place callbacks for room service orders and notify guests and management of delays.
• Communicate dietary needs and special requests to the kitchen.
• Maintain MICROS transaction records and complete closing reports.
• Ensure safety, cleanliness, and professional appearance; greet guests and use proper etiquette.

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels in Arzachena, Sardinia seeks a Full-Time Non-Management Food & Beverage team member to handle room service orders by phone. You will answer menu and wine questions, log orders, and coordinate with kitchen staff while keeping guests informed of delays. You will also process payments and maintain MICROS records.

Uphold safety policies, keep areas clean, and maintain a professional appearance. Education: high school diploma; no related work experience or supervisory experience required; no