Retail Tech Specialist — Craft Exceptional Customer Solutions

Apple; Rimini; In loco; EUR 21.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock options programs

Relocation assistance

Health insurance

Tuition reimbursement

Employee discounts

Descrizione del lavoro

Apple Retail is seeking a Specialist to deliver outstanding customer service in Rimini, Italy. You will engage customers, understand needs, and tailor recommendations to enrich their lives with Apple products and services.

You will stay up to date on Apple offerings, assist peers, and help create an ownership mindset while maintaining accuracy and following store guidance. This role supports inclusion and Apple values in daily work.

Competenze

• Proven ability to deliver excellent customer service.
• Ability to understand customer needs and tailor recommendations.
• Strong communication and interpersonal skills.

Mansioni

• Provide exceptional customer service and educate customers on Apple products.
• Identify ownership opportunities and present relevant products and services.
• Support peers and share knowledge about products and purchase options.
• Maintain accuracy and follow guidance; adapt to store needs.
• Contribute to an inclusive environment and uphold Apple values.

Conoscenze

Customer service

Product knowledge

Teamwork

Learning mindset

Strumenti

POS/retail systems

Descrizione del lavoro

Apple Retail is seeking a Specialist to deliver outstanding customer service in Rimini, Italy. You will engage customers, understand needs, and tailor recommendations to enrich their lives with Apple products and services.

You will stay up to date on Apple offerings, assist peers, and help create an ownership mindset while maintaining accuracy and following store guidance. This role supports inclusion and Apple values in daily work.