In-Store Tech Specialist - Repairs & Customer Support

Lex; Rimini; In loco; EUR 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock programs

Bonuses/commissions

Relocation offered

Medical coverage

Retirement benefits

Product discounts

Education support

Descrizione del lavoro

Apple Retail in Rimini is seeking a Technical Specialist to provide technical support and skilled troubleshooting for customers while delivering an engaging, Apple‑style experience on the shop floor.

You will stay up to date on Apple products and repair processes, assist customers with repair options, and educate them on how to get the most from their devices.

Join a diverse team that values inclusion and accessibility as part of Apple’s culture.

Competenze

• Availability to work a schedule that may include nights, weekends, and holidays in a retail store.
• Proficiency in the local language, both written and spoken.

Mansioni

• Develop knowledge of Apple products, services, and repair processes to support repairs.
• Troubleshoot and resolve service concerns for Apple hardware and software with care.
• Provide excellent service by understanding customer needs and offering product and service recommendations.

Conoscenze

Technical product knowledge

Troubleshooting

Customer service

Teamwork

Descrizione del lavoro

Apple Retail in Rimini is seeking a Technical Specialist to provide technical support and skilled troubleshooting for customers while delivering an engaging, Apple‑style experience on the shop floor.

You will stay up to date on Apple products and repair processes, assist customers with repair options, and educate them on how to get the most from their devices.

Join a diverse team that values inclusion and accessibility as part of Apple’s culture.