Rental Service Agent

Indie Campers; Sicilia; Presencial; EUR 25.000 - 32.000; Jornada completa

Descripción de la vacante

Indie Campers in Sicily, Italy, is looking for a Rental Service Agent to manage customer-facing rental operations and deliver compelling RV demos to convert leads into buyers. You will conduct check-ins/check-outs, briefings, and provide ongoing rental support, while performing sales demonstrations to showcase features and encourage purchases.

Every interaction reflects Indie Campers’ high standards. This hands-on, customer-centric role combines service, product presentation, and follow-up sales

Responsabilidades

• Conduct check-ins/check-outs, briefings, and provide ongoing rental support.
• Perform RV demos to showcase features and convert leads into buyers.

Conocimientos

Customer service

Sales

Descripción del empleo

ABOUT US

Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs.As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results. The Rental Service Agent is a dual-focused role:

• Customer Experience Champion for rentals
• Sales Specialist for RV purchase demos and conversions

THE ROLE

The Rental Service Agent executes all customer-facing rental operations and performs professional RV sales demonstrations to convert leads into buyers. This is a hands-on, customer-centric role combining service, product presentation, operational execution, and follow-up sales management. Across rentals and sales, this role ensures every vehicle, every interaction, and every customer moment reflects Indie Campers’ high standards.

WHAT WILL YOU WORK ON?

• Customer Service & Operations: Conduct check-ins/check-outs, briefings, and provide ongoing rental support. Handle service recovery and emergencies with empathy.
• Sales Demonstrations & Customer Engagement: Prepare and perform RV demos, showcasing features, specs, and custom