Remote Operations Coordinator Global Healthcare & Security

International SOS; Milano; In loco; EUR 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

International SOS is seeking an Operations Coordinator to join our team and act as the vital link between beneficiaries and our global network of medical and security professionals.

You will coordinate healthcare and security services, schedule appointments, and manage policy claims while working remotely from Italy. The role offers training, a collaborative culture, and opportunities for career growth in a dynamic, international environment.

Competenze

• Strong organisational and critical thinking skills.
• Empathetic approach and passion for helping people.
• Excellent written and spoken Italian and English required.
• Customer service experience desirable.
• Confidence with Microsoft Office and data protection.
• Degree level, with interest in healthcare, world politics, or international security preferred.

Mansioni

• Support members with healthcare and security queries.
• Coordinate medical appointments, authorize treatments, and manage policy claims.
• Assess situations and communicate logistics worldwide.
• Collaborate with a multidisciplinary team in a fast-paced environment.

Conoscenze

Organizational skills

Critical thinking

Empathy

Italian & English

Customer service

Formazione

Bachelor's degree

Strumenti

Microsoft Office

Descrizione del lavoro

International SOS is seeking an Operations Coordinator to join our team and act as the vital link between beneficiaries and our global network of medical and security professionals.

You will coordinate healthcare and security services, schedule appointments, and manage policy claims while working remotely from Italy. The role offers training, a collaborative culture, and opportunities for career growth in a dynamic, international environment.