Remote Italian-Speaking Customer Support Specialist

Bachecalavoro; Roma; Remote; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Remote work flexibility

Competitive salary package

Multicultural team environment

Training provided

Growth and career development

Job summary

Bachecalavoro is seeking fluent Italian-speaking Customer Service Representatives to join our client’s service provider team. This remote position within Greece offers the chance to support French-speaking customers from a flexible setup.

The role emphasizes problem-solving, high-quality service, and collaboration with internal teams. Relocation benefits may be offered to eligible candidates.

Qualifications

• Fluent Italian (C1+) required.
• Good command of English for internal communication.
• Strong communication and customer-service skills.
• EU Passport holder or currently residing in Greece.
• Ability to work remotely with a stable internet connection.
• Previous customer service experience is a plus.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide clear and professional support to customers (French-speaking).
• Troubleshoot issues and offer effective solutions.
• Ensure customer satisfaction by following company guidelines.
• Cooperate closely with internal teams when needed.

Skills

Italian language

English language

Communication skills

Customer service

Remote work

EU residency requirement

Job description

Bachecalavoro is seeking fluent Italian-speaking Customer Service Representatives to join our client’s service provider team. This remote position within Greece offers the chance to support French-speaking customers from a flexible setup.

The role emphasizes problem-solving, high-quality service, and collaboration with internal teams. Relocation benefits may be offered to eligible candidates.