Remote Italian-Speaking Customer Support Specialist

WW Talents; Milano; Remoto; EUR 14.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Remote work from Greece

Relocation support

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join an international team, working fully remotely from Greece. You will handle inquiries in Italian via phone, email, and chat, while delivering a high-quality customer experience.

Fluency in Italian (C1/C2) and English (B2+) are key, with no prior experience required thanks to complete paid training. The role offers a 14-month salary structure (€1,050 gross per month), performance bonus up to 10%, and full relocation

Competenze

• Fluent Italian at C1/C2 level.
• English at B2+ for training and communication.
• No prior experience required; full paid training provided.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian

English (B2+)

Customer support

Remote work

Strumenti

CRM systems

Helpdesk tools

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join an international team, working fully remotely from Greece. You will handle inquiries in Italian via phone, email, and chat, while delivering a high-quality customer experience.

Fluency in Italian (C1/C2) and English (B2+) are key, with no prior experience required thanks to complete paid training. The role offers a 14-month salary structure (€1,050 gross per month), performance bonus up to 10%, and full relocation