Remote E-Learning Consultant: Platform & Analytics

UNICEF - United Nations Children’s Fund; Roma; Remote; EUR 39,000 - 67,000; Part time

Job summary

UNICEF in Rome, Italy, seeks an experienced E-learning Consultant to maintain the Learning Passport platform and provide technical support to users and partners. This remote consultancy runs for 4 months and 15 days with a flexible working arrangement.

You will monitor platform performance, publish and update courses, and generate usage reports, collaborating with platform admins and service providers to ensure reliable access for learners. Fluency in Italian and English is required.

Qualifications

• Bachelor's degree in a field related to informatics, CS, education, or social sciences.
• At least 3 years of experience managing or supporting digital learning platforms.
• Experience in user support, troubleshooting, and monitoring platform performance.
• Fluent in Italian and English.

Responsibilities

• Maintain UNICEF's Learning Passport platform and ensure smooth operation.
• Provide technical troubleshooting and user support for platform access and use.
• Assist in publishing, updating, and maintaining courses and content.
• Monitor platform performance and analytics; identify issues and follow up.
• Extract and summarize usage data to support reporting.
• Coordinate with technical service providers and platform admins as needed.

Skills

Learning management systems

Technical troubleshooting

Data analytics

User support

Platform maintenance

Education

Bachelor's degree in Informatics / Computer Science

Tools

Learning Passport

Analytics tools

Job description

UNICEF in Rome, Italy, seeks an experienced E-learning Consultant to maintain the Learning Passport platform and provide technical support to users and partners. This remote consultancy runs for 4 months and 15 days with a flexible working arrangement.

You will monitor platform performance, publish and update courses, and generate usage reports, collaborating with platform admins and service providers to ensure reliable access for learners. Fluency in Italian and English is required.