Regional Services Engineer

EXCLUSIVE NETWORKS SRL; Milano; In loco; EUR 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

Exclusive Networks is a global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

We are seeking a lead professional to support local Services Engineers on strategic opportunities, provide advanced pre-sales and post-sales technical

Competenze

• Strong consulting and technical services background across enterprise environments.
• Experience across both pre-sales and post-sales engagements.
• Solution design, architecture and implementation experience.
• Strong stakeholder and customer management skills.
• Ability to support complex enterprise environments and transformation projects.
• Excellent communication and presentation skills, with the ability to translate complex technical topics clearly.
• Proven ability to work across multiple countries and cross-functional teams in a regional environment.
• Strong sense of ownership, accountability and customer focus.
• Ability to develop reusable technical assets, methodologies and best practices.
• Fluent English, both written and spoken.

Mansioni

• Provide advanced pre-sales and post-sales technical expertise.
• Lead workshops, demonstrations, assessments and proof-of-concept activities.
• Support large-scale implementations and customer transformation initiatives.
• Develop reusable technical assets, methodologies and best practices, and act as an escalation point for complex technical challenges.

Conoscenze

Pre-sales

Post-sales

Solution design

Architecture

Stakeholder mgmt

Customer communication

Cross-country collab

Ownership & accountability

English fluency

Descrizione del lavoro

Overview

Exclusive Networks is a global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

Responsibilities

• Support local Services Engineers on strategic opportunities and customer engagements.
• Provide advanced pre-sales and post-sales technical expertise.
• Lead workshops, demonstrations, assessments and proof-of-concept activities.
• Support large-scale implementations and customer transformation initiatives.
• Develop reusable technical assets, methodologies and best practices, and act as an escalation point for complex technical challenges.

Qualifications

• Strong consulting and technical services background across enterprise environments.
• Experience across both pre-sales and post-sales engagements.
• Solution design, architecture and implementation experience.
• Strong stakeholder and customer management skills.
• Ability to support complex enterprise environments and transformation projects.
• Excellent communication and presentation skills, with the ability to translate complex technical topics clearly.
• Proven ability to work across multiple countries and cross-functional teams in a regional environment.
• Strong sense of ownership, accountability and customer focus.
• Ability to develop reusable technical assets, methodologies and best practices.
• Fluent English, both written and spoken.

Why Work for Us

We are people-focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our mission is to drive the transition to a totally trusted digital world for all people and organizations.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.