Reactive Group Sales Manager - The St. Regis Venice

St. Regis Hotels & Resorts; Venezia; On-site; EUR 36,000 - 44,000; Full time

Job summary

The St. Regis Venice is seeking a proactive Group Sales Manager to develop and secure group business, meetings, incentives, conferences, and events in a luxury hotel setting.

You will build strategic relationships with clients worldwide, drive revenue growth, and collaborate with Revenue Management and events teams to ensure flawless execution. The ideal candidate has hotel sales experience, strong negotiation and relationship skills, and fluency in Italian and English.

Qualifications

• Experience in hotel sales or group sales/MICE or related commercial role.
• Strong negotiation, communication, and relationship-building skills.
• Fluency in Italian and English; additional languages are a plus.

Responsibilities

• Identify, develop, and manage group business opportunities (MICE, meetings, incentives, conferences, events).
• Develop and implement sales strategies to maximize revenue and market share within the group segment.
• Manage the entire sales cycle from prospecting to contract signing and post-sale follow-up.
• Collaborate with Revenue Management, Events, Operations and Catering teams to ensure seamless execution of contracted programs.
• Maintain accurate client, pipeline, and contract information in Marriott’s sales systems.

Skills

Negotiation skills

Communication skills

Relationship building

Multilingual: Italian & English

Education

High school diploma or GED

2-year degree in Business Administration/Marketing/Hotel & Restaurant Management

Tools

CRM platforms

hotel sales systems

business development tools

Job description

Additional Information

Job Number 26147324

Job Category Sales & Marketing

Location San Marco 2159, Venice VE 30124, ItalyVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: EUR 40,000 Annual Salary

Are you passionate about building strong relationships, generating new business opportunities, and turning exceptional events into unforgettable experiences? As a Reactive Group Sales, you will play a key role in driving the hotel’s commercial success by identifying, developing, and securing group business opportunities that contribute to revenue growth and position The St. Regis Venice as a premier luxury and MICE destination.

If you are results-driven, commercially minded, and thrive on developing strategic relationships with clients from around the world, we would love to meet you!

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

• University degree in Business Administration, Marketing, Hotel and Restaurant Management.
• Lodging sales experience.
• Account management experience.
• Marriott sales systems experience

CORE WORK ACTIVITIES

• Managing Sales Activities
• Identifying, developing, and managing business opportunities for group accommodation, meetings, incentives, conferences, and special events.
• Developing and implementing sales strategies aimed at maximizing revenue and market share within the group segment.
• Managing the entire sales cycle, from prospecting and lead generation through negotiation, contract signing, and post-sale follow-up.
• Building and maintaining strong relationships with clients, event planners, travel agencies, destination management companies, and key accounts.
• Preparing customized proposals, contracts, and presentations tailored to each client’s specific requirements.
• Conducting site inspections, hotel presentations, and sales appointments to showcase the hotel’s facilities and services.
• Monitoring market trends, competitor activity, and emerging business opportunities to enhance sales performance.
• Working closely with Revenue Management teams to optimize pricing, availability, and profitability for group business.
• Collaborating with Events, Operations, and Catering teams to ensure seamless execution of contracted programs and events.
• Maintaining accurate and up-to-date client, pipeline, and contract information within Marriott’s sales systems.
• Preparing sales reports, forecasts, and performance analyses for leadership teams.
• Ensuring compliance with Marriott International sales standards, policies, and procedures.
• Contributing actively to the achievement and surpassing of revenue and production goals established by the hotel.
• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
• Partners with Sales to identify new group/catering business and achieve personal and property revenue goals.
• Provides expert knowledge on local destination (e.g., local attractions, events, etc.)
• Coordinates with all sales channels to educate selling engines on property attributes and business needs.
• Verifies echannels and websites are updated with accurate details about the property.
• Provides other sales support as needed, upon direction from General Manager (GM) or sales leadership, within the overall sales strategy
• Performs other duties, as assigned, to meet business needs.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Drives customer loyalty by delivering service excellence throughout each customer experience.

What We Are Looking For In You

• Previous experience in hotel sales, group sales, MICE, events, hospitality business development, or a similar commercial role.
• Strong negotiation, communication, and relationship-building skills.
• A customer-focused mindset with a passion for delivering tailored solutions and exceptional experiences.
• A proactive, organized, and results-oriented approach to achieving business objectives.
• Strong analytical skills with the ability to interpret market trends, sales reports, and business opportunities.
• Confidence working in international and multicultural environments.
• Experience using CRM platforms, hotel sales systems, and business development tools.
• Excellent collaboration skills and the ability to work effectively with multiple departments.
• Fluency in Italian and English; additional languages will be considered a strong advantage.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.