Quality & Process Ops Specialist — Trilingual EN/IT/CN

Randstad Inhouse - Milano; Roma; In loco; EUR 27.000 - 35.000; Tempo pieno

Descrizione del lavoro

Randstad Inhouse Milano seeks a Quality Operations Specialist to establish and refine quality management systems across marketing, sales, and delivery in a Rome-based team. You will analyze process efficiency, identify risk, and support strategic goals through data-driven insights.

The role requires trilingual fluency in English, Italian, and Chinese, plus one year in sales ops or data analysis and strong Excel/PowerPoint skills. CRM experience is a plus.

Competenze

• Verbal and written fluency in English, Italian, and Chinese (mandatory).
• Minimum 1 year of experience in sales operations, KPI management or data analysis.
• Experience leading multiple high-priority projects in fast-paced environments.
• Proficiency in Microsoft Excel and PowerPoint; CRM knowledge is a plus.

Mansioni

• Establish and continuously enhance quality management systems across sales, marketing, and delivery.
• Analyze processes, identify bottlenecks, risks, and drive improvements.
• Monitor daily operations data to support goal execution and tracking.

Conoscenze

Trilingual English-Italian-Chinese

Data analysis

Operational leadership

Excel & PowerPoint

Strumenti

CRM platforms

Project tracking software

Quality management tools

Descrizione del lavoro

Randstad Inhouse Milano seeks a Quality Operations Specialist to establish and refine quality management systems across marketing, sales, and delivery in a Rome-based team. You will analyze process efficiency, identify risk, and support strategic goals through data-driven insights.

The role requires trilingual fluency in English, Italian, and Chinese, plus one year in sales ops or data analysis and strong Excel/PowerPoint skills. CRM experience is a plus.