Quality & Food Safety Specialist — 12-Month Contract

Sonoco Products Co.; Spilamberto; On-site; EUR 52,000 - 68,000; Full time

Benefits offered by this job

Fixed-term contract (12 months)

Job summary

Sonoco Products Co. in Italy seeks a Quality Specialist to ensure product quality, customer satisfaction, and compliance with food safety standards.

Reporting to the Quality & WCP Manager, you will manage customer complaints, non-conformities, and continuous improvement initiatives across production, technical, and supply chain teams. You will drive root cause investigations, CAPA actions, and the application of SPC data to reduce defects and CONQ, while ensuring adherence to quality control

Qualifications

• Minimum 3 years of experience in a Quality role within manufacturing environments.
• Previous experience managing customer complaints, quality investigations, and non-conformities.
• Experience in complex industrial organisations is considered a strong advantage.

Responsibilities

• Ensure full compliance with Environmental, Health & Safety regulations and company policies.
• Manage customer complaints and technical quality requests, ensuring timely and effective resolution.
• Lead root cause investigations and coordinate corrective and preventive actions with cross-functional teams.
• Manage internal non-conformities and ensure proper segregation and disposition of non-conforming materials.
• Monitor compliance with quality control plans and quality procedures throughout the plant.
• Define and maintain product quality acceptance criteria.
• Analyze Statistical Process Control (SPC) data, identify trends, and promote improvements.
• Support operators and production teams in the application of quality standards and procedures.
• Drive continuous improvement projects aimed at reducing defects, customer complaints, and Cost of Non-Quality (CONQ).
• Participate in internal and external audits and support action plan implementation.
• Contribute to the maintenance and improvement of the Food Safety Management System.

Skills

Quality systems

Root cause analysis

SPC

Manufacturing processes

Customer quality

Data analysis

Food safety

Job description

Sonoco Products Co. in Italy seeks a Quality Specialist to ensure product quality, customer satisfaction, and compliance with food safety standards.

Reporting to the Quality & WCP Manager, you will manage customer complaints, non-conformities, and continuous improvement initiatives across production, technical, and supply chain teams. You will drive root cause investigations, CAPA actions, and the application of SPC data to reduce defects and CONQ, while ensuring adherence to quality control