Product Support Specialist, Joint Replacement (Molise e Campania)

Stryker; Napoli; In loco; EUR 36.000 - 59.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company car

Fuel card

Structured Mako training

Descrizione del lavoro

Join Stryker’s Orthopaedics team in Italy as a Product Support Specialist, working in the operating room to support joint replacement procedures and the Mako Robotic-Arm system. You will train surgeons and OR staff, drive adoption, and help implement robotic programs across Campania and Molise with field-based responsibilities.

The role requires a scientific/medical degree, 2+ years in healthcare or medical devices, and fluency in Italian (C2) with English at B2.

Competenze

• Bachelor’s degree in a scientific, medical, technical, healthcare, or related discipline.
• Minimum 2 years of professional experience within healthcare, medical devices, clinical support, or a hospital environment.
• Proficiency in Italian at C2 level and English at B2 level.
• Field-based role with up to 80% travel across Campania and Molise.

Mansioni

• Provide on-site OR clinical support for conventional and robotic-assisted joint replacement procedures.
• Guide surgeons and OR teams through robotic-assisted procedures and workflows.
• Deliver hands-on training to surgeons and hospital staff to increase knowledge and adoption.
• Support implementation of robotic surgery programs and conduct workshops and cadaver labs.
• Build relationships with surgeons, clinical teams, and hospital stakeholders.
• Collaborate with Sales and Regional Management to identify customer needs and opportunities.
• Manage consignment stock and OR inventory to ensure product availability.
• Maintain regular territory planning while meeting quality and regulatory requirements.

Conoscenze

Italian (C2)

English (B2)

Clinical support

Training delivery

Stock management

Relationship building

Formazione

Bachelor’s degree in a scientific/medical/technical field

Descrizione del lavoro

Join Stryker’s Orthopaedics team and work at the intersection of surgery, technology, and robotics. As a Product Support Specialist, you will work directly in the operating room, supporting joint replacement procedures and the adoption of the Mako Robotic-Arm Assisted Surgery System while helping surgical teams deliver precise and consistent patient care.

Joint Replacement Portfolio

https://www.stryker.com/us/en/portfolios/orthopaedics/joint-replacement.html

Mako

Mako SmartRobotics Overview | Stryker

What You Will Do

• Provide on-site clinical support in the operating room for conventional and Mako robotic-arm assisted hip and knee replacement procedures, supporting safe and effective use of Stryker technologies.
• Guide surgeons and operating room teams throughout robotic-assisted procedures, supporting clinical workflows and effective integration of Mako technology.
• Deliver hands-on product and clinical training to surgeons, operating room staff, and other hospital stakeholders to increase knowledge and adoption.
• Support the implementation and expansion of robotic surgery programs across Campania and Molise through demonstrations, evaluations, workshops, cadaver labs, and structured training programs.
• Build trusted relationships with surgeons, clinical teams, biomedical teams, and hospital stakeholders to understand clinical needs and support long-term partnerships.
• Partner with Sales and Regional Management to execute territory plans, identify customer needs, and develop opportunities for growth across Joint Replacement and Robotics.
• Manage consignment stock, surgical instrumentation, and operating room inventory accurately to ensure product availability for scheduled procedures.
• Maintain structured daily, weekly, and monthly territory planning while meeting applicable quality, compliance, and regulatory requirements.

Required Qualifications

What you will need

• Bachelor’s degree in a scientific, medical, technical, healthcare, or related discipline.
• Minimum 2 years of professional experience within healthcare, medical devices, clinical support, or a hospital environment.
• Professional working proficiency in Italian at C2 level.
• English language proficiency at minimum B2 level.

Preferred Qualifications

• Previous professional experience within orthopaedics, orthopaedic implants, or joint replacement.
• Previous experience supporting procedures within an operating room environment.
• Previous exposure to robotic-assisted surgery, surgical navigation, digital operating room technologies, or medical technology systems.
• Previous experience within medical device sales, clinical product support, hospital procurement, tenders, or another regulated healthcare environment.

Additional Information

• Location: Naples.
• Territory: Campania and Molise.
• Work arrangement: Field-based.
• Travel: Approximately 80% across the assigned territory, including occasional overnight stays.
• Operating room presence: Regular and significant operating room presence is required to support scheduled surgical procedures.
• Training: Structured onboarding and advanced Mako Robotic-Arm Assisted Surgery System training will be provided, with the opportunity to become a certified Mako clinical specialist.
• Benefits: Company car and fuel card are provided.

At Stryker, you will have the opportunity to develop deep clinical and technical expertise while contributing to the growth of robotic-assisted orthopaedic surgery in Italy. You will work alongside surgeons and hospital teams, helping integrate innovative technologies into everyday clinical practice and shaping the future of joint replacement surgery.

Italy Pay Ranges

• Italy: €35.700 - €59.400 EUR Annual

In Stryker crediamo che la trasparenza aiuti i candidati a prendere decisioni consapevoli riguardo al prossimo passo del proprio percorso professionale. La retribuzione è una parte importante di questo processo e desideriamo essere chiari su come viene determinata. Le informazioni retributive pubblicate per questa posizione possono essere presentate come una fascia salariale o come un importo fisso, a seconda del ruolo. Oltre allo stipendio base, questa posizione può prevedere una componente retributiva incentivante, come bonus e/o commissioni, ove applicabili, oltre al pacchetto completo di benefit offerto da Stryker.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.