Process Assistant, RSR

Amazon; Milano; In loco; EUR 40.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading e-commerce company is seeking a Process Assistant in Milan. The role involves managing department duties, ensuring performance metrics are met, and providing guidance to associates. Ideal candidates should have 1+ years of Microsoft Office experience, a high school diploma, and the ability to work flexible hours. Competitive compensation is offered, including a range of benefits.

Servizi

Medical benefits

Financial benefits

Equity options

Competenze

• 1+ years of experience with Microsoft Office products and applications.
• Ability to lift up to 49 pounds and stand/sit during 12-hour shifts.
• Willingness to work a flexible schedule including weekends and holidays.

Mansioni

• Track and report ATS/labor hours.
• Coach associates on safety and work performance.
• Participate in Operational Excellence initiatives.

Conoscenze

Microsoft Office experience

Problem-solving skills

Effective communication

Organizational skills

Formazione

High school diploma or equivalent

Associate’s or Bachelor’s Degree

Descrizione del lavoro

Amazon Process Assistant (Full-time)

This position requires in‑role training at an operating site which will be 5+ weeks in duration. The training will be located more than 50 miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.

Rural Super Rural (RSR) is an organization dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. Process Assistants are part of the last‑mile operations in RSR and play a crucial role in this rapidly growing team, responsible for daily management of department duties including allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.

Responsibilities

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates and verify SOP compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOPs as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and procedures
• Provide vacation coverage for Area Managers

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school diploma or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Must be at least 18 years of age

Preferred Qualifications

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Awareness and willingness to use OPEX tools and techniques
• Demonstrates problem solving and analytical skills
• Ability to communicate effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Organization and time management skills

Equal Opportunity

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Compensation

The base pay for this position ranges from $46,800 year‑to‑year in our lowest geographic market up to $57,200 year‑to‑year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.