PMO Implementation Manager & Head of Product Delivery -P4, Rome, Italy

WFP - World Food Programme; Roma; In loco; EUR 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

WFP - World Food Programme in Rome seeks an PMO Implementation Manager and Head of Product Delivery to drive the end-to-end delivery of the digital services portfolio across corporate and field environments. The role combines project, programme and product management to translate business demand into scalable digital solutions while ensuring policy, financial, audit, and governance alignment.

You will lead cross-functional teams, oversee budgets and risks, and ensure value realization across

Mansioni

• Lead the Digital Services Product and Project Manager Team across corporate and field products to deliver business value.
• Ensure consistent standards, governance, and compliance across the portfolio.
• Maintain audit readiness and strong control frameworks with transparent reporting.

Descrizione del lavoro

DEADLINE FOR APPLICATIONS 22 September 2026-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

ORGANIZATIONAL CONTEXT

The PMO Implementation Manager & Head of Product Delivery position is based in Rome, Italy and reports to the Chief Digital Services.

JOB PURPOSE

The PMO Implementation Manager and Head of Product Delivery provides strategic and operational leadership for the end-to-end delivery of WFP’s digital services portfolio across corporate and field environments. The role integrates project, programme, and product management to ensure that digital initiatives are prioritized, delivered, and operated in line with WFP business needs, enterprise IT processes, and compliance requirements. With in depth knowledge of WFP’s mandate, operating model, and IT end to end processes, the incumbent translates business demand into scalable and sustainable digital solutions, ensuring alignment with WFP policies, financial regulations, audit expectations, and governance frameworks. The role leads cross functional teams, oversees portfolio budgets and resources, manages delivery risks and escalations, and ensures transparency, accountability, and value realization across WFP’s digital investments.

KEY ACCOUNTABILITIES (not all-inclusive)

• Strategic Portfolio, Product and Project Leadership: Lead the Digital Services Product and Project Manager Team, covering both corporate and field-facing products, ensuring business value delivery through clear product strategies, roadmaps, and prioritization aligned with WFP business needs.
• Provide enterprise-level leadership across project, programme, and product management, ensuring consistent application of standards, methodologies, and governance across the portfolio.
• Ensure alignment of all initiatives with WFP’s strategic priorities, operational requirements, and humanitarian mandate.
• Compliance, Governance and Audit: Ensure full compliance with WFP policies, financial rules, HR guidelines, procurement regulations, and enterprise IT governance frameworks across the digital services portfolio. Act as focal point for audits and oversight activities for branches within the portfolio, shaping and coordinating audit responses, mitigation plans, and follow-up actions. Maintain continuous audit readiness through strong control frameworks, documentation, and transparent reporting.
• Budget, Financial and Resource Management Lead budget planning, forecasting, cost control, and reporting for multiple TEC branches, ensuring transparency, accuracy, and value-for-money delivery. Oversee cost recovery processes and ensure alignment between delivery plans, funding sources, and expenditure. Provide inputs to corporate reporting including APR, TEC Division Performance Plan, Corporate Risk Register, Internal Efficiency Gains, and Capitalization of Intangible Assets.
• TEC CCI Coordination and Enterprise Delivery Act as TEC CCI Coordination and Resource Manager, leading cross-branch planning and delivery for Corporate Change Initiatives (CCIs) with a TEC component. Ensure accurate budgeting, eliminate double charging, identify resourcing gaps, and align delivery timelines across TEC stakeholders. Collaborate closely with Branch Chiefs, and Project Managers to ensure integrated and prioritized delivery.
• People, HR and Stakeholder Management Lead, coach, and develop a high-performing team of Product and Project Managers. Maintain oversight of recruitment, staffing plans, and funding, ensuring alignment with HR policies and workforce strategies. Act as a senior escalation point for stakeholders, resolving delivery risks and managing expectations across business and technical counterparts.

QUALIFICATIONS AND